Key Account Manager

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

The Key Account Manager develops new business with existing and potential OGC/OCM customers and maintain current customer accounts.

• To provide technical, operational and after sales support to all OGC/OCM locations and OGC/OCM customers.

• Provide technical training for OGC/OCM employees.

• Improve the OGC/OCM infrastructure to support growth and profit initiatives.

• Assist the Affiliates with customer projects/presentations.

• Provide technical support and guidance to existing and new clients, both domestic & international to cement and create sound business relationships.

• Assist the remainder of the Sales team to prepare global customer quotations in particular with assignments of a technical nature through presentations, quotations and projects.

• Support the global OCM business in technical issues in the lab and technical issues with customer.

• Recommend to Senior Management proposals for improving operational standards and capital investment to maintain and/or increase the company's market share and profitability.

• Identify and develop new opportunities and sales strategies within the area of your responsibility increasing revenue and margin.

• Provide general direction and manage subordinate staff in the day-to-day performance.

• Participate in 24hour/7day cover by rota to maintain effective operations.

• Ensure full compliance with the Company's Code of Integrity & Professional Conduct, and act in accordance with SGS UK's Equality & Diversity Policy and ensure others do so.

• At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company's policies and procedures.

Qualifications

Education and Experience

Required:

• 7+ years' experience in the OGC/OCM industry.

• GED/ HS diploma

• Experience in a role requiring daily interface with customers with a particular focus on service delivery.

• Extensive experience working in an analytical or business development role within the oil inspection industry.

• Good understanding of the oil condition monitoring from both technical & sales perspective.

• Good understanding of OGC/OCM customer expectations.

Preferred:

• Bachelor's degree

Computer Skills

• Computer literate (in use of MS Office packages specifically Word, Excel, PowerPoint, etc).

Travel

• Occasional travel required (5%-33%)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.