Key Account Manager

Are you ready to work in an international team that helps connecting the world, cultures and businesses? Are you a great communicator, team player, have a good understanding of numbers and know how to work cross-functionally?

Apply to make a difference! We will be there to onboard you in order to be successful!

Tasks

As the Key Account Manager, you will perform the following duties:

• Contractual manager of large customer accounts for the Open Loop product

• Financial responsibility (profit / loss) for all assigned accounts including upselling new products and services

• Responsible for cost controlling, analysis, and reporting of existing contracts. Implement strategies to improve performance

• Negotiate contract amendments in cooperation with Sales

• Act as interface with internal stakeholders to meet contractual obligations and work to resolve discrepancies as they occur

• Initiate and drive improvements of products and processes

• Report results written and verbally in review meetings to customer and top management

• Process documentation according to instruction and procedures

• All other duties as assigned or required

Requirements

If you want to be the next Key Account Manager, you must fulfill the following requirements:

• High school diploma/GED required

• College degree/vocational training desirable

• Bachelor's degree required

• MBA or equivalent Master's Degree is an advantage

• 2-3 years in Aviation, Account Management, Customer Service or Sales & Marketing required

• Technical/engineering experience a plus

• English language required

• German language desirable

• Aviation MRO, Accounting/Controlling/Financials, Technical/Engineering knowledge required

• SAP and Business Warehouse knowledge desirable

• MS Excel, Word & PowerPoint as expert

• Strong detail oriented

• Excellent strategic thinking

• Excellent flexibility

• Responsible of budget: costs and revenue

• Must possess permit to work in the U.S.

• Willingness to travel

• Shift work / overtime

• Constant time pressure

• High stress levels

• CV/Resume required

• Company may provide relocation assistance

About Lufthansa Technik Component Services LLC.

Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers' aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.