Key Account Manager

Develop/maintain assigned customer accounts.

 Acquisition of new business with assigned customers.

 Confirm content of RFQ (ESAW, Math/CAD data available, Volumes, etc...).

 Organize Kick off meeting to start quote process.

 Enter new business quotes/actions in assigned customer Portals for USMCA

 Enter opportunities by issuing EPM in SAP for internal quotes.

 Track RFQ due dates and notify responsible parties of approaching due dates.

 Maintain Sales Plan in SAP system “ZTYP” for assigned costumer USMCA vehicles.

 Maintain and store costumer contracts and review with Finance team.

 Maintain sales price overview with the USMCA plant and make sure all sales prices match costumer contract.

 Issuing orders in SAP system “EPMs” for new quotes, quote potentials and engineering changes and track the
activities related to those EPMs together with program manager.

 Monitor customer feedback, market and technology trends and competitor activity to identify opportunities.

 Research and analyze markets working with Technical Development group to understand current customer
and platform needs and develop business strategy to maximize company product portfolio.

 Support customer meetings and negotiations with respect to CAPEX, profit, capacity, and production site incl.
final contract agreement in collaboration with Global Key Account and Sales directors.

 Manage commercial activities including quoting, negotiating incl. yearly business metrics, obtaining PO,
invoicing, and ensuring payment.

 Lead and responsible for regional quote activities, includes providing the approval document to CFO for
regional quotes.

 Responsible for Sales and Profit with assigned customer.

 Support global key accounts and Sales directors with global platform quote activities.

 Support assigned Program Managers on awarded work utilizing APQP to ensure all and customer
objectives are met including financial, timing, engineering change management and manufacturing metrics.

 Regular exchange with Engineering Management in regards of market trends, customer trends and competitor
development.

 Main contact of internal departments and assigned customers on commercial topics.

 Understand and review customer terms and conditions, review updates with legal departments and sales
director on regular bases.

 Manage Case Studies of potential localization to low-cost regions in regards to cost reduction programs.
Job Description
TITLE: Key Account Manager
Reports To: Sales Director Department: Sales
Exemption Status: Exempt Location: Auburn Hills MI
Date: 07/01/2023 Approved By: Adrian Corrales
Document Number: 53.8.1469 Revision: 003
Date of Issue: 2023-08
Process Owner: HR
Auburn Hills MI

 Develop and mentor internal sales administration.

 Performs other related duties as assigned.
EDUCATION AND EXPERIENCE

 Bachelor’s degree completed in Engineering or Business Administration or another related field.

 From 2 to 5 years of professional experience in Sales, in a medium to high volume manufacturing environment
in automotive sales.

 Tier 1 preferred.

 Proven success in managing large projects commercially.

 Financial modeling and analysis experience, with emphasis on high growth situations.
KNOWLEDGE, SKILLS AND ABILITIES

 Knowledge of Automotive company procedures desired.

 Knowledge of SAP or similar productive systems.

 Knowledge in business analysis and financial acumen.

 Good understanding and familiarity of contract language, and good understanding of the principles of contract
interpretation.

 Strong people skills (inspiring, motivating, persuasive, team builder, networker). Motivated, assertive
personality, willingness to learn, seeks opportunities for improvement.

 Excellent communication skills – written, oral and presentation.

 Able to work as part of a team, with flexibility to work extended hours as needed.

 Able and willing to travel, as required.

 Strong computer skills in MS Office. ISO/QS knowledge is a plus.

 Able to speak Spanish and / or German is a plus, but not required.