Key Account Manager

Hub Group, Inc. Grand Prairie , TX 75050

Posted 2 weeks ago

As the Key Account Manager/Client Development Associate (CDA) you will play a critical role in driving enhancement, standardization and development to key processes and documentation within the Client Development team. You will be responsible for collaborating with Client Development Managers (CDMs) at multiple locations, supporting their role of account implementation and optimizing efficiencies to translate into business expansion. The ideal candidate for this position should exhibit a passion for process improvement, an eye for professional document development and a desire to contribute to a fast growing, fun organization.


  • Enhance & Standardize Documents, Processes and Announcements

  • Understand Hub Group's value proposition and the Client Development team's role and responsibilities

  • Develop standardized communication and documents to drive a consistent approach across the CDM team to our client base.

  • Document SOPs for from an organizational perspective that will be distributed internally and externally.

  • Support Client Development Team Core Responsibilities

  • Assist Client Development Managers with new client on-boarding and implementation process

  • Validate client provided implementation data against Hub Group business and operation requirements.

  • Help complete internal account set up process

  • Assist Client Development Managers in the assessment of existing clients business needs

  • Extract, manipulate and analyze raw data from multiple sources that will be used in the CDM's assessment of a client's current and prospective foot print within the Hub Group network.

  • Perform ah-hoc projects and research as needed.

Candidate must be comfortable working on multiple projects / assignments at one time. Every day will not be the same!

  • Bachelor Degree - preferably in Business, Marketing, Supply Chain, or related field

  • Strong talent for multi-tasking and competing priorities

  • Highly organized; attentive to details

  • Ability to collaborate with multiple parties on a project

  • Excellent written and oral communication skills

  • Self-directed, yet strong team player

  • Advanced skills in Microsoft Office, especially in Excel, PowerPoint, and Word

  • Photo editing skills a plus (Photoshop, etc.)

  • Knowledge of retail industry or consumer packaged goods (CPG) industry a plus


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Key Account Manager

Hub Group, Inc.