As the Key Account Manager/Client Development Associate (CDA) you will play a critical role in driving enhancement, standardization and development to key processes and documentation within the Client Development team. You will be responsible for collaborating with Client Development Managers (CDMs) at multiple locations, supporting their role of account implementation and optimizing efficiencies to translate into business expansion. The ideal candidate for this position should exhibit a passion for process improvement, an eye for professional document development and a desire to contribute to a fast growing, fun organization.
ESSENTIAL JOB FUNCTIONS
Enhance & Standardize Documents, Processes and Announcements
Understand Hub Group's value proposition and the Client Development team's role and responsibilities
Develop standardized communication and documents to drive a consistent approach across the CDM team to our client base.
Document SOPs for from an organizational perspective that will be distributed internally and externally.
Support Client Development Team Core Responsibilities
Assist Client Development Managers with new client on-boarding and implementation process
Validate client provided implementation data against Hub Group business and operation requirements.
Help complete internal account set up process
Assist Client Development Managers in the assessment of existing clients business needs
Extract, manipulate and analyze raw data from multiple sources that will be used in the CDM's assessment of a client's current and prospective foot print within the Hub Group network.
Perform ah-hoc projects and research as needed.
Candidate must be comfortable working on multiple projects / assignments at one time. Every day will not be the same!
Bachelor Degree - preferably in Business, Marketing, Supply Chain, or related field
Strong talent for multi-tasking and competing priorities
Highly organized; attentive to details
Ability to collaborate with multiple parties on a project
Excellent written and oral communication skills
Self-directed, yet strong team player
Advanced skills in Microsoft Office, especially in Excel, PowerPoint, and Word
Photo editing skills a plus (Photoshop, etc.)
Knowledge of retail industry or consumer packaged goods (CPG) industry a plus
Hub Group, Inc.