Juvenile Detention Officer I, II Or III

Travis County Austin , TX 78719

Posted 1 week ago

Job Summary

The Travis County Juvenile Probation Department is seeking positive, assertive, reliable and confident individuals to serve as role models for youth visiting our short-term juvenile detention facility. Juvenile Detention Officers provide for the day-to-day direct supervision of youth detained in a 24-hour pre-adjudication detention program. Officers maintain safety and security of detained youth, ensure the health and welfare of each juvenile, counsel with clients on an individual basis, and facilitate cognitive skills groups to assist juveniles in developing appropriate coping skills and prosocial behaviors. Juvenile Detention Officers implement appropriate programs for clients and document client behavior in accordance with department policies and procedures and all applicable standards. The ideal candidate for this position will have a unique opportunity to serve, protect and have a positive impact on the lives of youth from various backgrounds and communities.

Detention Services' mission is to provide competency development, accountability, welfare and community protection.

The Detention Services Program provides for the detention of male and female juveniles who are awaiting disposition of their cases by the court. Detention is provided 7 days a week, 24 hours a day, in a secure pre-adjudication facility with a rated capacity of 120 beds. Services offered include educational services, visitation services, phone and mail usage, Alternative Intervention Program (AIP), Assessment and Counseling Services, as well as physical and mental health services.

Distinguishing Characteristics:

Juvenile Detention Officer I:

This is the second in a series of four juvenile detention-related job classifications within the Court Services job family. This classification provides direct supervision to clients placed in the juvenile detention facility by the court system. Duties performed are of a routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Juvenile Detention Officer II:

This is the third in a series of four juvenile detention-related job classifications within the Court Services job family. This classification provides direct supervision to clients placed in the juvenile detention facility by the court system. Duties performed are of more complex nature and type.

This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Juvenile Detention Officer III:

This is the fourth in a series of four juvenile detention-related job classifications within the Court Services job family. This classification provides direct supervision to clients placed in the juvenile detention facility by the court system. Duties performed are of the most complex nature and type. This classification typically functions as a working lead over the activities of other juvenile detention positions in addition to the normal range of duties. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

  • Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.

  • Ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required.

  • Facilitates cognitive skill groups and relaxation training for clients.

  • Provides individual and crisis intervention counseling, as required.

  • Documents clients' behavior and enters into department computer information system.

  • Functions as a working lead over other juvenile detention positions. Trains, assigns and reviews work of employees.

  • Monitors security and fire alarm systems, including closed circuit monitors.

  • Maintains communication with facility posts.

  • Maintains communication with other staff to ensure continuity of care.

  • Physically restrains aggressive clients using approved protocols, as required.

  • Transports clients to other facilities, as required.

  • May assist in investigating incidents involving clients.

  • Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

Juvenile Detention Officer I: $15.62 - $19.05 hourly

Associate's degree in Human Services or a directly related field AND one (1) year experience in direct client care, counseling, law enforcement, corrections or related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Juvenile Detention Officer II: $16.64 - $20.80 hourly

Associate's degree in Human Services or a directly related field or two (2) years of college education in Human Services or a directly related field AND two (2) years' experience in direct client care, counseling, law enforcement, corrections or related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Juvenile Detention Officer III: $17.80 - $22.25 hourly

Associate's degree in Human Services or a directly related field or two (2) years of college education in Human Services or a related field AND three (3) years' experience in direct client care, counseling, law enforcement, corrections or related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.


Licenses, Registrations, Certifications, or Special Requirements:

Must be at least 21 years of age. Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint techniques). Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

Knowledge of:

  • Policies, practices, procedures and legal terminology related to court system.

  • Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.

  • Standard practices in area of assignment.

  • Psychological concepts of good behavior, social adjustment and emotional stability.

  • Standard counseling techniques.

  • Safety and security techniques and standards.

  • Physical restraint techniques to control aggressive behavior.

  • First aid techniques.

  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.

Skill in:

  • Monitoring and responding to client behavior.

  • Problem-solving and decision-making.

  • Interviewing clients.

  • Both verbal and written communication.

Ability to:

  • Work efficiently both independently and as part of a team.

  • Reason and make judgments and decisions.

  • Work effectively and courteously under stressful circumstances.

  • Deal effectively with mentally disturbed, hostile and aggressive individuals.

  • Manage time well, perform multiple tasks, and organize diverse activities.

  • Conduct investigations and report results clearly, accurately and impartially.

  • Perform in a stressful environment while maintaining a professional manner.

  • Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: Shift work: 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM (Must be able to work all three shifts as needed.)

Works some holidays, nights and weekends.

Department: Juvenile Probation

Location: 2515 S. Congress Ave., Austin

Criminal, Driving, Education and Employment Background Check Required

Drug Test Required

Physical and Psychological Exam Required

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Juvenile Detention Officer I, II Or III

Travis County