Junior Systems Administrator

Softheon Stony Brook , NY 11794

Posted 2 months ago

As a Jr. Systems Administrator you will provide first level technical support to the internal staff of Softheon. You will also assist in the operation, management and administration of Softheons Corporate and Cloud infrastructure.

Key Responsibilities (include but not limited to):

  • Troubleshoot and resolve end-user hardware, operating system, software and networking related problems remotely and on-site.
  • Configure, deploy, migrate, backup, and rebuild end-user workstations.
  • Perform ongoing performance tuning, hardware and software upgrades, and system optimization.
  • Maintain System Inventories
  • Develop and Maintain Systems to automate Workstation Imaging & Backups
  • Communicate downtime, upgrades, and other information to appropriate teams as necessary.
  • Manage Users, Workstations, and Servers in Active Directory
  • Other duties as assigned by senior IT staff

Qualifications

  • Strong interpersonal skills with effective verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Strong etiquette for internal digital communications (Email/Ticketing)
  • Ability to meet deadlines in a fast-paced environment while managing simultaneous projects
  • Demonstrated ability to work effectively independently and in a team environment
  • Bachelors degree in Information Systems, Technological Systems Management, Computer Science or related field with a 3.5 GPA or higher
  • Required
    • Technical expertise in identifying, diagnosing, and evaluating end-user computer and account issues, and developing effective mitigation and repair methods.
    • Former Experience Managing Users and Workstations Within Active Directory
    • Experience or familiarity with
      • Microsoft Window Operating Systems
      • Microsoft Office Suite
      • Workstation Hardware Troubleshooting Techniques and Software Utilities
      • Workstation Software Troubleshooting Techniques and Resolution
      • Microsoft Active Directory
      • DHCP Networking
      • Microsoft Office 365
      • Helpdesk Ticketing Software
  • Preferred
    • Experience or familiarity with
      • Adobe Application Suite
      • Workstation resources hosted by Support.Dell.Com
      • Ubiquity Unifi Network Equipment
      • Symantec Ghost/Microsoft PXE
      • Windows Server
      • Redhat Linux
      • Cisco Networking
      • Hyper-V Virtualization
    • Technical Certifications

When you join Softheon, you will:

  • Have an opportunity to be part of a great team of professionals;
  • Learn and work in an environment surrounded by our Softheonites right here at the Center of Excellence in Wireless Info & Technology (CEWIT) building at Stony Brook University, NY. CEWIT is an unparalleled resource, advancing the science and technology underlying the next epoch of the information revolution (www.cewit.org)
  • Receive competitive salary and career growth opportunities that includes health care, dental, vision, life insurance, flexible spending, 401k and tuition reimbursement benefits package.

ABOUT US:

At Softheon we strive to create simple solutions to complex problems. Our innovative and easy-to-use products have revolutionized the way everyday people control their healthcare needs. Empowering the nation's first state health benefit exchange since 2008, Softheon's vision and strategic direction has designed five platforms to help our partners quickly adapt to industry standards, manage client data, and grow their membership, while never compromising the exceptional care they provide. In this highly dynamic industry, Softheon has maintained its position as a premier Business Process as a Service (BPaaS) and Software as a Service (SaaS) solution, utilized by 37% of healthcare payers and having been responsible for 12% of ACA enrollments processed. Our platform has been ranked #1 in addressing the industrys ever-changing regulatory demands and recognized by Gartner, IDC, AHIP, ACAP, and HCEG.

To find out more about Softheon please visit www.softheon.com.

To all recruitment agencies: Softheon does not accept agency resumes. Please do not forward resumes to Softheon employees or any other company location. Softheon is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Jr Systems Administrator

Stony Brook University

Posted 1 week ago

VIEW JOBS 12/7/2019 12:00:00 AM 2020-03-06T00:00 Position Summary At Stony Brook Medicine, a Jr. Systems Administrator is a valuable member of our team, who will provide support for the management of our Identity and Access Management solutions. The Jr. Systems Administrator will assist in the provisioning of user accounts, terminations and changes. The qualified candidates will possess outstanding communication skills while adhering to our high standard of excellence. They will be a team player with the ability to work independently. Multitasking skills are a must, the candidate much possess strong analytical skills as well. Duties of a Jr. Systems Administrator may include the following but are not limited to: * Creation and management of user accounts, home folders and network shares. * Provide timely response and follow-up for day-to-day Help Desk tickets and support issues. * Active Directory account, group and OU maintenance. * Maintain existing scripts and automated jobs. * Provide support for account and access related issues. * Provide support for remote access solutions. * Maintain documentation and runbooks for the Identity Management department. * License management and assignment for Office 365. * Maintain Group Policies * Maintain the Identity Management and Account Request Systems. Qualifications Required Qualifications: * Associates degree or 2 years' experience in Information Technology * Excellent customer service skills * Excellent analytical skills are essential for this job. The candidate must be able to troubleshoot identity and access issues quickly by identifying sources of problems. * The candidate must be detail oriented and have strong organizational skills. * Excellent oral and written communication skills and the ability to work well in a team environment are essential. Preferred Qualifications: * 2 or more years' experience in Active Directory Management * 2 or more years' experience in user account administration * Ability to write and/or edit scripts. * Experience with Clinical User Access with but not limited to Cerner, Eclipsys and PACS. * Experience with Vendor remote access software Special Notes: This position will remain posted until filled or for 90 days max. An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions are subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. The selected candidate must successfully clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. The best ideas in medicine start with the best people. At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients' lives. Stony Brook Medicine integrates and elevates all of our health-related initiatives: education, research and patient care. Stony Brook Medicine is Long Island's premier academic medical center. With 603 beds, we serve as the region's only tertiary care center and Level 1 Trauma Center, and are home to the Stony Brook Heart Institute, Stony Brook Cancer Center, Stony Brook Children's Hospital, Stony Brook Neurosciences Institute, and Stony Brook Digestive Disorders Institute. We also encompass Suffolk County's only Level 4 Regional Perinatal Center, state-designated AIDS Center, state-designated Comprehensive Psychiatric Emergency Program, state-designated Burn Center, the Christopher Pendergast ALS Center of Excellence, and Kidney Transplant Center. It is home of the nation's first Pediatric Multiple Sclerosis Center. Stony Brook University is an Affirmative Action/Equal Opportunity employer. We are committed to the creation of a diverse and inclusive campus climate. We encourage protected veterans, individuals with disabilities, women and minorities to apply. This function/position has been designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT (631) 632-6161 OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT (631) 444-4700. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (631) 632-6350. IT CAN ALSO BE VIEWED ON-LINE AT THE UNIVERSITY POLICE WEBSITE AT http://www.stonybrook.edu/police '352696 Stony Brook University Stony Brook NY

Junior Systems Administrator

Softheon