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Junior Service Technician

Expired Job

Atwork Group Miami , FL 33178

Posted 3 months ago

We are looking for a self-starter Field service technician for our client in Medley, Florida to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities and Duties
The Elevator Apprentice must possess at least one of the following:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all companys filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Qualifications and Skills
The Elevator Apprentice should:
Understand lean manufacturing principles and process troubleshooting skills
Have strong knowledge of process capabilities, being able to compare the process specification to the process output and determine statistically if the process can meet the customers specification.
Be open to learning new techniques and protocols
Proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Familiarity with mobile tools and applications
Technical degree or certification

Job Type: Full-time
Salary: $11.00 to $14.00 /hour


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Junior Service Technician

Expired Job

Atwork Group