Junior IT Consultant

Cision Ann Arbor , MI 48103

Posted 4 months ago

Junior IT Consultant Prime Research

Summary

This is an entry level position and a great first step into a career in technology. Depending on the consultant's preference, this position could evolve into a more advanced technical or business-focused career path.

The basic requirements for the Junior IT Consultant are a baseline of technical experience (e.g. ability to quickly become a "super user" of GUI software, some basic experience with programming) as well as strong research and problem-solving abilities. When presented with a business problem from an internal client, the consultant should be able to describe in detail, or contribute to the development of, a technical solution to that problem. The consultant should also be comfortable in explaining technical concepts to non-technical users.

Doing this effectively will require an understanding of our currently available software (to be provided through training and written documentation), as well as the ability to leverage web-based resources (e.g. search engines, open source project documentation, Stack Exchange) to learn more as necessary.

What we offer

A place in an innovative, global IT Consultant team, working for some of the most successful brands in the world

  • A chance to work with advanced web applications and big data systems

  • A smart, welcoming, and passionate workplace culture, including flexible work hours

  • Exposure to the latest trends and developments in the corporate communications landscape

Responsibilities

  • Support and consult on the technical portion of new client onboarding

  • Support and consult on the migration of existing clients from legacy to current platforms

  • Provide ad hoc technical support to both internal and external clients

  • Configure technical platforms according to client specifications

  • Attend prospective and existing client meetings as a technical subject matter expert

  • Gather feedback from internal and external clients about technical needs, and translate this feedback for development

  • Investigate, triage, and report on application bugs and performance issues

Technical Requirements

Knowledge of specific technologies is not required. However, experience with one or more of the following is desired:

  • Common data file formats (CSV, JSON, XML)

  • A specific programming language such as Python, PHP, Java, Bash, or JavaScript

  • Fundamental web technologies such as HTTP, HTML, CSS, and JavaScript

  • Web-based APIs

  • Browser-based development tools (e.g. Firefox Development Tools, Chrome DevTools)

  • Linux and command line basics (e.g. navigating the file system, running programs with options and arguments)

  • Git and GitHub

  • Software testing

Non-Technical Requirements

  • Strong initiative

  • Creative problem solving ability

  • Attention to detail

  • Ability to understand how the parts of complex software systems fit together

  • Excellent time management and planning skills

  • Facility with learning new technologies, platforms, and IT concepts

  • Friendly and professional style of internal and external communication

About the Company:

PRIME Research is a global leader in strategic communications analysis and reporting. We have approximately 500 employees in our research centers worldwide, who continuously monitor 15 different industries, including automotive, financial services, chemical, technology, and pharmaceuticals, in 35 key markets.

PRIME Research offers a challenging job and a friendly atmosphere. Successful candidates will work in conjunction with project managers in a highly motivated, innovative and international team in downtown Ann Arbor. Paid training on our operation system is provided, but independent work is expected shortly after training has been completed. Competitive wages are offered, as well as access to local transportation services.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

EEO/AA employer M/F/D/V, 41 CFR 601.4


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Junior IT Consultant

Cision