Junior E-Commerce Quality Assurance Analyst

Position Summary

The Junior E-Commerce Quality Assurance Analyst will play a crucial role in ensuring the quality and functionality of our website, contributing to the delivery of a seamless online shopping experience for our customers. This entry-level position will involve working closely with the QA and development teams to perform testing activities, identify and log bugs, and support the overall quality assurance efforts of the organization.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Create and execute testing scripts under the guidance of the QA Manager, both prior to development and after code completion, to validate the functionality and integrity of our website.

• Collaborate with the QA and development teams to identify areas for improvement in the testing process and contribute to enhancing the overall quality assurance strategy.

• Assist in logging bugs in the JIRA ticketing system, providing clear and comprehensive documentation, and supporting screenshots to aid in issue resolution.

• Collaborate with the internal IT team and offshore partners to support successful sprint releases by conducting thorough testing and validation of website changes.

• Participate in the review of customer recorded web sessions to identify potential issues or areas for improvement in the user experience.

• Contribute to the optimization of internal site search using search query data to enhance search results and improve customer satisfaction.

• Support the management of SEO content on the website, ensuring alignment with best practices and assisting with content updates as necessary.

• Collaborate with the e-commerce team on cross-functional projects, offering input and expertise to ensure that solutions meet business needs and are delivered with high quality.

• Stay up to date with the latest industry news and trends related to e-commerce and quality assurance, proactively seeking opportunities for professional development.

Qualifications

Education/Experience: Bachelor's degree in a relevant field or equivalent work experience. 2+ years of solid experience in e-commerce business or Internet product quality assurance. Good understanding of web technologies and e-commerce principles. Strong attention to detail and a passion for delivering high-quality results. Excellent written and communication skills. Strong analytical and problem-solving skills. Flexibility to adapt to changing priorities and meet strict deadlines. Proactive and self-motivated, with the ability to work independently and prioritize tasks effectively. Ability to work collaboratively in a team environment. Willingness to work occasionally off-shift hours to align with code pushes, QA processes, and sprint planning meetings with offshore teams.

Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs and Google Suite products. Experience navigating and interpreting web analytical tools (i.e., Google Analytics). Familiarity with bug tracking systems (e.g., JIRA) is a plus.

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.

Compensation: $64,480.00 - $85,973.00

Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Benefits Include:

• Medical

• Dental

• Vision

• 401(k) (full and part time eligible)

• Vacation

• Sick Time

• Flex Spending Account

• Employee Assistance Program

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

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