Junior Customer Service Associate - Dutch Speaker

Assurant Amsterdam , NY 12010

Posted 2 months ago

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Junior Customer Service Associate, Amsterdam (Dutch speaker)

7 month fixed term contract with a view to a permanent contract

De rol

In de rol van de Junior Customer Service Associate zal je het eerste aanspreekpunt worden voor klanten die een verzekering/bescherming hebben bij Assurant. Daarnaast zul je aan de slag gaan met data upload en ondersteunende taken voor de claim behandelaars. Het is een verantwoordelijke rol waarin jezelf snel kunt ontwikkelen en doorgroeien naar andere taken.

verantwoordelijkheden:

Junior Customer Service:

Contact onderhouden met klanten en tussenpersonen in relatie met vragen die zij hebben rondom de polissen.
Data upload
Telefoon opnemen
Documenten archiveren. Het behandelen van stopzettingen voor polissen
Ondersteuning bieden aan de claim behandelaren
Mogelijkheden om door te groeien, zodat je steeds meer bezig kunt houden met het beoordelen van claims

De ideale kandidaat heeft de volgende kennis en skills:

Kan goed met klanten omgaan
Sterke administratieve skills, voorkeur, maar geen must 1-2 years administratieve ervaring
Vaardigheid om snel te kunnen leren
Vaardigheid om jezelf professioneel op te kunnen stellen.
Flexiebel
Sterk in Nederlands
Kan goed omgaan met Excel
Kan goed met druk omgaan
MBO level

About Assurant:

Assurant is one of the leading providers of automotive warranty and mobile device protection in Europe and serves over 11 million customers. Its businesses develop, underwrite, market and administer specialty insurance including mobile phone insurance, gadget insurance and extended service contracts through collaborative relationships with mobile network operators, dealerships, retail banks, electronic goods and household appliance manufacturers and retailers. As a partner, we provide solutions which assist our corporate clients to support their customer engagement, growth and loyalty aspirations.

Assurant Inc. (AIZ) is a Fortune 500 company, listed on the New York Stock Exchange. Its 15,000 employees serve over 300 million customers globally. Assurant supports diversity in the workplace and is a strong believer of the strategic value of inclusion.

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