Junior Computer Information Systems Management Specialist

Company Introduction  9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers to achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence.  Learn more about 9th Way Insignia at https://9thwayinsignia.com/

Program Introduction  

9th Way Insignia Technology is looking for a Jr Computer and Information Systems (CIS) Management Specialist to join our team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio.  BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. 

 Professional Level Information  The Jr Computer and Information Systems (CIS) Management Specialist aligns within 9th Way Insignia a Level 1 Associate.  A Level 1 Associate has entry to mid-level experience in the field.  Associates are expected to have good writing, communication and listening skills. Good critical thinking and problem-solving skills are essential for implementation and support. Associates typically perform duties under the supervision of a team lead or manager.   

Functional (LCAT) Information 

Jr Computer and Information Systems Management Specialist - Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. 

Responsibilities:  

• Works with Senior Computer and Information Systems Managers to: 

• Collaborate with users, vendors, technicians, and managers to understand and assess computing and system needs. 

• Communicate the company’s goals, policies, and procedures to the CIS team and develop plans for implementation. 

• Evaluate the current technology use and identify areas for improvement. 

• Recommend software and hardware enhancements to enhance efficiency and productivity. 

• Oversee backup, security, and user help systems. 

• Hire and coordinate training for system analysts, programmers, and other computer-related team members. 

• Prioritize and assign team members to CIS projects. 

• Conduct timely and constructive performance evaluations. 

• Remain current on advances in technology. 

• Provide technical support to users. 

• Prepare and deliver operational or project progress reports. 

• Implement and oversee the operational budget and expenditures. 

Requirements:   

• Bachelor's degree is required (or equivalent work experience in lieu of degree).  

• 1-3 year's experience 

• Excellent verbal and written communication skills. 

• Proficiency in Microsoft Office Suite or related software. 

• Thorough understanding of CIS principles, programs, policies, activities, and procedures. 

• Strong organizational skills, with the ability to prioritize work. 

• Capability to explain technical problems and offer solutions to non-technical staff. 

Salary Range:  The salary range for this position is:  $36,765 - $48,833 

9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.  

Location:  Remote  

Clearance, background investigation: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. 

Legal: 

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.