Brown & Brown Insurance of Florida, Inc's Central Coast Division in VERO BEACH is growing and seeking an exceptional individual with proven discipline, and commitment to join our team as Junior Client Account Manager for our Personal Insurance Lines Team. Our personal insurance lines division sells and services consumer clients purchasing personal insurance for their home, condo, auto, umbrella, personal articles, watercraft, and more. The Account Manager is responsible for servicing new and existing clients, including our Affluent Client market, and helping to maintain positive client relationships, providing high quality of service to assigned accounts with a focus on the profitability of the business to the agency.
Essential Duties and Functions
Review renewal list of policies expiring in the prescribed time frames to determine appropriate actions
Rate and prepare quotations when necessary
Handle client telephone and mail requests for information, endorsements, cancellations and other services as required
Request endorsements as required
Assist with accounts receivable control
Complete policy rewrites when necessary
Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company
Maintain knowledge of current legal and social conditions that may impact adequacy of policy coverage and limits
Maintain current state license, attend appropriate classes and seminars, and sit for examinations as required
Ensure that actions protect the agency from claims of liability for errors or omissions and that all tasks are professionally performed
Perform other assignments as required
2+ years' experience in account management and customer service at an independent insurance agency
Strong focus on providing excellent customer service; comfortable with being customer facing
knowledge of the market, carriers, and products
Florida 220 Property & Casualty license. At minimum 440 License required.
Effective experience of computer and Microsoft Office Products, especially Excel, Word and Outlook
Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently
Polished with excellent verbal and written communication skills
Work well with underwriters and fellow employees of the agency
Ability to work independently and carry out assignments to completion
To APPLY for this position, scroll to the top of this posting and click on APPLY HERE. If you have any technical difficulties please email [email protected] -- #ZRCM
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Brown & Brown, Inc.