Expedia San Francisco , CA 94118
The Associate Market Manager's primary responsibility in his/hers assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global customer base. In doing so, you will also continuously work with Expedia LPS' hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by utilizing the power of Expedia LPS' unique data insights, marketing, distribution and revenue management toolset.
What you'll do
Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
Build the portfolio of local hotel partners by introducing prospective partners to Expedia's marketplace and facilitate their onboarding process
Ensure that partner hotels' products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion
Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
Secure seasonal deals and promotions within the guidelines set by management to support the brands' merchandising and marketing efforts.
Continuously promote and develop hotel partners' high engagement with Expedia's full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central)
Who you are
Skills and Experience
Bachelor's Degree; or equivalent
1-2 years' experience
Weekly visits to your assigned portfolio of hotels
Possess a strong drive for results
High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate
Hungry, determined, motivated, willing to take action and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Relationship builder; earns the confidence of others;
Bridges and sustains solid partnerships based on mutual support through a collaborative style
Appetite for innovative technology, fast-changing business environment, data driven decision making
Demonstrates problem solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data
Written & Spoken Communication, Listening and Influencing
Proficiency in English
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Build & Maintain Teams
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals
Why Join Us
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif, lastminute.com.au, ebookers, CheapTickets, Hotwire, Classic Vacations, Expedia Media Solutions, CarRentals.com, Expedia Local Expert, Expedia CruiseShipCenters, SilverRail Technologies, Inc., ALICE and Traveldoo.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.