Judicial Services Coordinator - 0624

Job Summary

Under regular direction and in compliance with standard operating procedures and policies, assists Judicial Officers with case flow management regarding jailed individuals, records management, customer service, and processing cash transactions. Manages case flow by reviewing court documents to determine if a Judicial Officer is required to issue an arrest warrant.

Enters uniform traffic tickets in the Court's case management system. Prepares and generates a variety of complex documents regarding the cases(s) submitted for Judicial Officer review and signature. Coordinates transport of in-custody defendants with Court Security and the detention facility.

 Maintains the integrity of the jailed defendant filing system by monitoring proper access and submitting case files in a timely manner to the Court.

Ensures quality control of data and records for accurate rules, practices and/or requirements. Receives and reviews documents to determine conformity with appropriate rules, practices and/or requirements.

Prepares court documents including checklists, commitments, discharges and bond papers. Serves as a knowledgeable resource for state statutes, City ordinances, policies, business processes and other judicial or criminal justice information. Provides customer service by staffing phone lines and answering advanced public inquiries on jailed case statuses, availability and location of records without giving legal advice.

Acts as a liaison between the Court, bond company representatives, defense attorneys, the public and other parties to ensure that cases proceed smoothly and efficiently. Processes and documents cash transactions by receiving bond payments and issuing receipts, secure funds in safe and balances at the end of the shift. Assists with and/or leads special projects as needed or assigned. This position works a varied schedule including nights and weekends primarily at the Greenville County Detention Center.

Essential Functions

Essential Functions

  % of Time

• Manage Case Flow: Review cases submitted by law enforcement to determine if a Judicial Officer is required to issue an arrest warrant.
  
  Prepare and generate a variety of complex documents regarding the cases(s) submitted for Judicial Officer (i.e., Specialist, Clerks, Municipal Judges) review and signature. Enter uniform traffic tickets in the Court's case management system. Ensure a reasonable attempt was made to notify the victim of their rights to attend a bond hearing and schedule the in-custody defendant's bond hearing to be heard at the courthouse if the victim chooses to be present. Coordinate transport of in-custody defendants with Court Security and the detention facility.

40%

• Maintain Record Information Management: Maintain integrity of the jailed defendant filing system by monitoring the status of in-custody defendant cases ensuring proper access and submitting case files in a timely manner to the Court.
  
  Ensure quality control of data and records for accurate statistical reporting rules, practices and/or requirements. Ensure all documents submitted to the Greenville County Detention Center/General Session Court are accurate, up-to-date and complete. Assist in special projects as needed or assigned.
  
  Provide assistance to all Court staff members with records management best practices, legislative changes or administrative orders. Assist in special projects as needed or assigned.

40%

• Provide Customer Service: Serve as a knowledgeable resource for general processes conducted at the Detention Center Office (e.g., posting bonds, arraignment schedule, bench warrant schedule, etc.). Provide level of customer service necessary without giving legal advice.
  
  Assist in staffing phone lines and answer advanced public inquiries on jailed case statuses, availability and location of records. Assess situations or inquiries and refer to the appropriate level for response (e.g., Court Services Specialist or Clerk of Court.) Provide appropriate resource information for inquiries about other agency processes and responsibilities. Act as a liaison between the Court, bond company representatives, defense attorneys, the public and other parties to ensure that cases proceed smoothly and efficiently. Ensure bond company representatives complete the appropriate forms.

15%

• Process and Document Cash Transactions: Receive payments and issue receipts for bond payments and bench warrant payments.
  
  Post payments in the Court's case management system. Prepare Daily Balancing Sheet and deposit slips for Daily Deposit Review when payments are processed. Place daily deposit information in disposable deposit bags for transport to financial facility.

5%

Perform other duties as assigned.

Job Requirements

• Associate degree in criminal justice, or a related field.

• Over four (4) years of progressively responsible experience in related field.

Driver's License Requirements

• Valid South Carolina Class D Driver's License.

Performance Requirements

Knowledge of:

• Principles and processes involved in the administration and operations of Municipal Court.

• Court related policies, operations and processes at the local, state and national levels.

• Municipal Court related laws, legal codes, court procedures, precedents and government regulations.

• Various repositories of information used in police records and related legal documents.

• Principles and processes for providing customer and personal services including a desire to help customers regardless of their circumstance.

• Administrative/clerical procedures and systems such as word-processing systems and office terminology.

Ability to:

• Perform records processing and management, including entry of citations/arrest warrants in the Court database.

• Respond to and resolve difficult citizen inquiries and complaints, assist defendants and attorneys with Court processes and advise the public on Municipal Court policies, procedures and regulations.

• Identify problems and review related information to develop and evaluate options and implement solutions.

• Accurately process cash and monetary payments and issue receipts for bond and bench warrant payments.

• Establish and maintain effective working relationships with co-workers, supervisors, and the general public.

• Communicate with others in person, in writing and by telephone as indicated by the needs of the audience.

• Read, analyze and interpret affidavits, professional journals, financial reports, legal documents, and governmental regulations as well as other documents used by the department.

• Write reports, prepare legal documents, and compose emails in a clear and professional manner.

• Operate general office equipment to include scanner, printer, copier, telephone, fax machine, calculator, and computer with Microsoft Office Suite.

• Utilize specialized software and systems to include Adobe Reader, Naviline/AS400 Applications (Greenville County AS400), SC Case Management System and related court/case management system.

Working Conditions

Primary Work Location:  Office environment.

Protective Equipment Required:  None.

Environmental/Health and Safety Factors:

Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.

Frequent exposure to physical hazards. Frequent exposure to physical danger or abuse.

Physical Demands:

Continuously requires fine dexterity, sitting, handling, vision, and hearing. Frequently requires lifting, reaching, twisting, and talking.

Occasionally requires walking, and pushing/pulling. Light strength demands include exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly.

Mental Demands:

Frequently requires time pressures, frequent change of tasks, irregular schedule/overtime, performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires noisy/distracting environment.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.