Jr. Recruitment & Engagement Coordinator

Home Instead Senior Care Melrose , MA 02176

Posted 2 months ago

WJM Home Care LLC, d/b/a Home Instead Senior Care is seeking a:

Jr. Recruitment & Engagement Coordinator


The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients.

Primary Responsibilities:

  • Reflect the core values of WJM Home Care LLC, d/b/a an independently owned and operated Home Instead Senior Care franchise.

  • Answer each employment inquiry in a friendly, professional and knowledgeable manner.

  • Develop and implement new recruitment strategies online and within the community.

  • Schedule and conduct applicant interviews in an efficient and professional manner.

  • Following the Home Instead Senior Care Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.

  • Create and maintain all employment records including but not limited to I-9 form, W-4 and all other employment related documents.

  • Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead Standards and additional optional training.

  • Evaluate and update all orientation and training materials as needed

  • Plan and successfully execute all CAREGiver meetings

  • Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA

  • Maintain regular attendance at the office to execute job responsibilities

  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.

  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities:

  • Perform any and all other functions deemed necessary

Education/Experience Requirements:

  • High school graduation or the equivalent

  • One year of related business experience or an equivalent combination of education and work experience may be considered

  • Must possess a valid driver's license

Knowledge, Skills and Abilities:

  • Must have an understanding of and uphold the policies and procedures established by WJM Home Care LLC, d/b/a an independently owned and operated Home Instead Senior Care franchise

  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively

  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines

  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills

  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures

  • Must demonstrate knowledge of the senior care industry

  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work

  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community

  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone

  • Must present a professional appearance and demeanor

  • Must have the ability to operate office equipment

  • Must be patient and congenial on the telephone

  • Must have computer skills and be proficient in Excel and Word

  • Must have the availability to work evenings or weekends as required

  • Must have the ability to perform duties in a professional office setting

  • Must have the ability to work as a part of a team

  • Must demonstrate excellent organizational skills

Each Home Instead franchise is independently owned and operated.

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Jr. Recruitment & Engagement Coordinator

Home Instead Senior Care