Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 600 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Jr. Ecommerce Operations Specialist position exists to support the operations of the ecommerce platform. The ideal candidate would be eager to learn about retail, product merchandising, working cross-functionally with other areas of the ministry, and keeping the constituent experience as the first priority.
Promotion Management Plans, designs, and tracks results for relevant product promotions
Catalog Management Manages the set up and merchandising of all products on the Focus on the Family Store. Including product set up, configuration, meta data and attribute management
Inventory Management Partners with distribution vendor and internal teams to ensure proper quantities are available for each product
Quality Control Ensures that the store is functioning properly and displaying accurate information. Additionally, responsible for identifying issues, raising them to the development team, and testing bug fixes
Support Internal Marketing
Support's other department's needs in relation to product promotion
Performs other duties as assigned
Monday through Friday 8 to 5 schedule
Though rare, working on a weekend day may be required for urgent projects
Exemplifies Ephesians 5:1-2, "Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us..."
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, "Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age."
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with
people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family's staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
Strong oral and written communication
Creative problem solver
Desire to learn and grow
Responsible, professional, and takes pride in our unwavering integrity
Strong analytic skills, enjoys working at micro level not just macro
People person, must enjoy personal interactions, comfortable in 1:1 relationships as well as groups
Sense of humor
Bachelor's Degree in Business, Marketing, or other related field
Proficient in Excel
Knowledge of Adobe Creative Suite or other graphic design tools preferred
Knowledge of analytics tools such as Google Analytics preferred
Working knowledge of FOF mission, philosophy, values, and objectives
Retail experience preferred
Helping Families Thrive! Focus on the Family is a 501c3 Christian Non-Profit Ministry.
Colorado Springs, CO, USA
Focus On The Family