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Jr Business Analyst

Expired Job

Vaco - New Jersey Roxbury Township , NJ 07856

Posted 2 months ago

Business Analyst
Contact to Hire
Mount Arlington, New Jersey

The Business Analyst is a direct contributor for the success of project implementations, including transition to customer support as well as overall internal and external client satisfaction. The Business Analyst is responsible for: client requirements gathering, design specifications, testing of client applications, client support, training and systems integration.

Essential Responsibilities:

The Business Analyst, along with the Project Manager and IT representative, form the implementation team.

Support Client Services in ensuring the success factors of each project are met in the areas of change control, issue and risk escalation, and overall client satisfaction

Ensure deliverable quality

Act as subject matter expert on insurance product knowledge

Work with client/implementation teams to understand and document detailed business and functional application requirements

Develop detailed functional design for developer, QA and implementation teams to leverage

Partner with Dev Lead to monitor development of client applications to ensure adherence to requirement and design specifications

Work with QA staff to review test plans and strategies to ensure compliance with specification and quality end results

Develop training documentation and be able to lead training sessions specific to a client's installation

Lead the formal transition to production and project knowledge to the dedicated customer support resource

Provide remote and on-site support and provide follow-up regarding all issues/requirements

Support Client Services in the development and delivery of weekly project status reports

Qualifications:

A BS/BA Degree or equivalent work experience

3-5 years of Business Analyst with insurance industry and product knowledge experience.

Experience with product deployments

Skills/Experience Required:

Experience leading software implementations

Understanding of the software development life cycle

External client facing skills (consulting)

Customer management skills for administration, resolving issues and building customer relationships

Written, verbal communication, listening and problem-solving skills

Responds strongly and positively to challenging work and deadlines

Works as an integral part of a talented team in a fast-paced, proactive environment

Prior insurance experience a plus

Experience using Atlassian/JIRA system a plus

Skills:
Business Analyst, Client Support, Requirement Gathering,
Contract


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Jr Business Analyst

Expired Job

Vaco - New Jersey