Jr. Associate, Services (Entry-Level)

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption.

PureSpectrum currently facilitates more than 115 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.

Location: Rochester, NY; in-office requirement 3 days a week

The Opportunity:

PureSpectrum is seeking a highly motivated Jr. Associate, Services to launch their market research career (no experience required!). Learn project management by assisting with client projects, ensuring successful delivery and exceeding expectations. Develop a customer-centric mindset and collaborate with a supportive team in our fast-paced environment. You will report directly to the Senior Director, North America Services, gaining valuable mentorship. This entry-level role is perfect for a quick learner eager to grow in market research!

Your Responsibilities:

• Help manage complex projects with supervision and support from senior team members

• Keep clients informed on critical project developments through preferred channels.

• Participate in project setup meetings under the guidance of a senior team member.

• Complete bids for tracking purposes through Pipedrive and other tracking tools

• Develop an understanding of client service offerings, best practices, and delivery timelines.

• Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget and without quality issues

• Assist with collecting essential data on project performance.

• Follow established best practices and processes for project delivery

• Provide feedback to sales on project performance to help improve delivery and key metrics for future projects

• Identify and report issues to senior team members for collaborative problem-solving.

• Build positive relationships across the organization and with customers

• Develop and maintain a basic understanding of the insights industry as it relates to project full-service delivery, sample management, and other important trends that will help PureSpectrum meet or exceed customer needs

Requirements:

• Prior experience in Market Research preferred, but not required.

• Ability to manage multiple projects with competing priorities.

• Ability to learn and use new technology platforms to meet or exceed customer and project needs.

• Ability to find innovative solutions to address customer and project needs.

• Solid judgment and critical thinking skills.

• Excellent communication and analytical skills.

• Ability to be proactive in anticipating problems and provide solutions.

• A passion for curiosity and a drive to learn continuously.

• Ability to foster positive relationships across teams and customers.

PureSpectrum Benefits:

We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally.

• Unlimited PTO and sick time.

• Generous healthcare benefit package, including 100% employer paid medical, 401(k) with company match, dental, vision, and life insurance.

• Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment.

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.