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In the Southwest region, the Associate Store Team Leader (Associate Store Manager) position is generally the first step in joining the Store Leadership team. This position supports the Store Team Leader (Store Manager) in all aspects of store operations. They also provide guidance to Team Leaders (Department Managers) in team operations, including profitability, expense control, inventory control, buying, merchandising, labor, and regulatory compliance.
The Associate Store Team Leader (ASTL) position requires a three-month training prior to becoming an ASTL. The program is designed for those new to the Company and/or position, regardless of their experience, and includes a combination of classroom and hands-on training. The program is divided into four parts:
1.Introduction to the role, assigned location/metro, stores, departments, and the Region
2.Overview of Regional Support teams
3.Department immersions and store walks
Training is mainly conducted approximate to your assigned location/metro; however, some trainings may require overnight travel outside your assigned territory.
Support the Store Team Leader in all areas of operations, including inventory, safety, merchandising, financial and physical plant issues
Maintain outstanding retail execution and customer service in the store
Select, train, develop, mentor, motivate, and counsel team members in a manner that builds and sustains a high-performance team and minimizes turnover
Uphold and communicate regional and store programs and standards to Team Leaders and Team Members
Regularly inspect the store to ensure compliance with all programs, rules and standards
Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget
Address customer concerns when necessary
Other special projects as assigned
Knowledge, Skills, & Abilities
Excellent verbal and written communication skills
Strong organizational skills
Ability to prioritize and delegate tasks effectively
Ability to multi-task, show excellent follow-through and see the big picture
Excellent interpersonal, motivational, team building and leadership skills
Basic computer skills
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
Ability to work a flexible schedule, including nights, weekends, and holidays as needed
Desired Work Experiences
2+ years of experience in a leadership role, including profit and loss management
Customer service focus
Store operations (inventory, labor management, cost control)
Marketing (pricing, merchandising)
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.