Job Coach/Trainer 1 - PT

Goodwill Redwood Empire Santa Clara , CA 95051

Posted 3 months ago


Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work. We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE: Job Coach/Trainer

STATUS: Part-Time / Non-Exempt

DEPARTMENT: Workforce Development

This position has a starting pay of $14.00 per hour

All Goodwill Employees receive a 20% discount in our Retail Stores! Please select the Benefits tab on our home page for more Benefits information.

On-call Job Coach to provide one-on-one job & skills training to clients with disabilities. Experience working with persons with a variety of disabling conditions required as well as a High School diploma or equivalent. Reliable transportation, valid California drivers license and proof of California insurance required.

CHARACTERISTICS OF THE JOB: The Job Coach/Trainer 1 will conduct on-the-job training in the naturally occurring environment, or other community based locations. Work assignments will be based on the needs of the program, and the consumer.

All employees are to maintain a positive and professional work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers, and management.



  • Perform one-on-one training with the consumers.

  • Using a variety of teaching strategies, help the consumers learn particular tasks.

  • May conduct a Task Analysis, arranging all tasks into sequential, teachable components.

  • In a work setting:

  • Monitor and teach work related skills and behaviors, such as appropriate communication, on-task behavior, grooming, and appropriate social interactions.

  • Identify employer or consumer concerns and try to resolve potential problems without intruding on the Employer/Supervisor relationship.

  • Ensure that tasks are completed according to the Standards established for that task.

  • May conduct travel training and/or site duties to maintain a consumers' job (e.g. purchase clothing, equipment, personal schedule).

  • In ILS training: provide training in skill(s) identified in the consumer's Training Plan, based on assessments done by the Coordinator or Manager.

  • Provide the consumers with Satisfaction Surveys on a regular basis to be determined by the individual's Plan.

  • Represent the Agency in a courteous and professional manner at all times.

  • Ability to travel to consumers' worksites.Most travel is within a 30-mile radius of the Corporate Office.


  • Report regularly to the Supervisor on the consumers' progress.

  • Complete and submit all required reporting forms, including hours worked in a timely manner.

  • Identify and implement appropriate Fading Strategies.

  • May participate in staffing with the Referral Counselor, or other Professionals providing Services to consumers.

  • Adhere to Company Policies.

  • Perform other job related duties as assigned by the Supervisor.

  • Work harmoniously with fellow Job Coach/Trainers to cover the department as needed.


  • Experience in working with persons with Developmental Disabilities. Additional experience in working with persons with Mental Illness, and/or Head Injuries is preferred.

  • Knowledge of Behavior Modification and Techniques.

  • Have the ability to conduct a Task Analysis.

  • Have the ability to develop appropriate Teaching Aids, and suggest Accommodations or Assisting Devices when needed.

  • High School Diploma or equivalent.

  • Understanding of Independent Living Skills, and/or Competitive Work Standards, with employer perspectives and expectations.

  • Willingness and ability to train a variety of skills in varied environments, with different physical demands.

  • Patience, reliability, problem solving ability, as well as diplomacy and negotiation skills.

  • Willingness to accommodate a flexible work schedule. On occasion, it may be necessary to work on a weekend, or in the evening.

  • Excellent oral and written communication skills.

  • Have the ability to interact professionally with a wide variety of individuals.

  • Access to your own transportation.

  • Have a valid California Driver's License, a clean DMV Report, and California Auto Insurance.

WORK ENVIRONMENT: This depends wholly on the setting in which the training is to take place. Each has a variety of factors that should be acknowledged, including variable noise and dust levels, varying temperatures, lighting, and ground surfaces.

PHYSICAL REQUIREMENTS: This depends on the training site, and skills being trained. You will be standing, sitting, and bending, stooping, lifting, grasping, and stretching. You must have visual capabilities. May be required to lift and carry up to 25 pounds. Vehicle travel is required.

IMMEDIATE SUPERVISOR: Director of Workforce Development and/or the Workforce Development Coordinator/Supervisor.

Minorities and People with Disabilities are encouraged to apply


Department: WFD - Workforce Development

This is a non-management position

This is a part-time position

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Job Coach/Trainer 1 - PT

Goodwill Redwood Empire