Joann Junior Team Member

Jo-Ann Fabrics Helena , MT 59624

Posted 3 weeks ago

SUMMARY

Are you a high school student, ages 16-17, looking for a flexible work schedule around school and extracurricular activities? Then JOANN is the place for you!

As a JOANN Junior Team Member you can enjoy a flexible schedule, team member discount, and the opportunity to inspire creativity in ourselves and our customers. Collaboration and teamwork are the hallmarks to success at our company. By joining JOANN you will have firsthand experience in working with the team to accomplish a variety of retail responsibilities that creates a friendly and welcoming environment in our stores. Think about it, you have the ability to help our customers find their happy place!

The JOANN Junior Team Member responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Junior Team Members strive to drive sales through advanced product knowledge and innovative merchandising.. The Junior Team Member's role is to create an exceptional in-store experience and provide excellent customer service through direct interaction and engagement with customers. The Junior Team Member will also embody the characteristics that tie back to the duties of Brand Ambassador, Operational Excellence, Business Acumen and Inspirational Leader.

BRAND AMBASSADOR & CUSTOMER SERVICE

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.

  • Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.

  • Engages in friendly conversation with customers about their projects while serving them at the store entrance, cash register and sales floor.

OPERATIONAL EXCELLENCE

  • Processes customer transactions at the cash register in an efficient and friendly manner with professionalism and precision.

  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency.

BUSINESS ACUMEN

  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events being held at the store.

  • Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand.

  • Works to minimize shrink in the store by following proper policies and procedures.

INSPIRATIONAL LEADER

  • Assists other Team Members with tasks to ensure that the team exceeds expectations from Store Management.

  • Works with Store Management and other Team Members on projects in a friendly and professional manner.

  • Assists with the training of new Team Members on running the register, stocking shelves, and customer service.

QUALIFICATIONS

  • Must be 16 or 17 years of age.

  • Preferred 1+ years of experience in a customer centric environment.

  • Available to work a flexible schedule, including days, evenings, weekends and holidays.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Team Member

Taco Bell

Posted 1 week ago

VIEW JOBS 6/7/2019 12:00:00 AM 2019-09-05T00:00 " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." SUPERVISOR: Restaurant General Manager, Sr. Assistant Manager, Assistant Manager, Shift Lead JOB SCOPE: * Restaurant Basics – Delighting Guest, Food Safety Sanitation, Guest and Employee Safety, Security & Daily Cleaning * Food Preparation – preparing raw ingredients for menu item production * Menu Item Production – preparing menu items for orders * Daily Operation – Receiving and Storage, Preventative Maintenance, Opening Procedures & closing procedures * Guest Assistance – Dining Room/Lot, Dining Room Cashier, Drive-thru Cashier & Drive-thru outside Order Taker JOB QUALIFICATIONS: * 14 years old or older * Legal right to work in the United States * Ability to work flexible hours CORE RESPONSIBILITIES: * Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times. * Is punctual and flexible in maintaining hours of employment. * Exerts high degree of energy and drive to meet customer demands. * Performs effectively and safely in an environment where there is constant change and minimal direct supervision. * Presents a tidy appearance with good hygiene. * Capable of making quick and appropriate decisions. * Takes action to meet customer needs. * Can anticipate bottlenecks in service and acts to resolve them. * Ability to learn quickly. * Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner. Taco Bell Helena MT

Joann Junior Team Member

Jo-Ann Fabrics