Jira Developer

Compunnel San Francisco , CA 94103

Posted 2 weeks ago

Airbnb is currently seeking a Jira Service Desk engineer to work with a large cross-functional team to support the automation of our onboarding and offboarding processes using Jira and Jira Service Desk.


  • Serve as the primary point of contact for Jira and Jira Service Desk as a technical resource
  • Develop an implementation strategy based upon technical requirements in accordance with our Atlassian build standards for Jira
  • Technical Liaison between integration partners leveraging MuleSoft, Workday, Open LDAP and other technologies
  • Design and build Jira Service Desk Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.
  • Build and manage workflow automations using GroovyScripts, Jira automations and other custom scripting languages and services required to support the new processes.
  • Document and manage all work within Jira as stories and tasks.
  • Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.
  • Create security architecture that can support project level, issue type, issue and field level security.
  • Attend standing project meetings and report weekly status to stakeholders
  • Develop reporting capabilities required by the project including custom fields required to integrate with EazyBI, our Jira reporting solution.
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Jira Developer