Jacks Monterey Bartender

• In search of a well-seasoned bartender who has knowledge of wine, craft cocktails and high-end liquor.

JOB DESCRIPTION

POSITION TITLE:

Jacks Bartender

DEPARTMENT:

Jacks Monterey

REPORTS TO:

Restaurant Manager

DIVISION:

Food & Beverage

EXEMPT OR NON-EXEMPT:

Non-Exempt

JOB DESCRIPTION:

The Jacks Monterey Bartenders are responsible for serving food and beverages to guests in a friendly, courteous, and professional manner while adhering to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows Portola Hotel and Spa's brand standards of quality to ensure guest satisfaction.

THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE:

• Responsible for serving drinks to guests following standard recipes, policies and procedures

• Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests' experience

• Ability to assume a pleasant and helpful attitude towards guests and fellow staff members

• Recommend certain dishes, identify ingredients and explain how various items on the menu are prepared

• Responsible for completing an accurate opening and closing inventory of product

• Assure that all equipment is operable and clean

• Responsible for arranging bottles to make and maintain an attractive display behind the bar

• Responsible for checking identification of guests in order to verify age requirements for purchase of alcohol

• Maintain cleanliness of bar and lobby tables utilizing sanitation procedures

• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals

• Maintain sanitation, health and safety standards in work areas

• Responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary

• Comply with the Company's standards of conduct

• Complete food and beverage knowledge and be able to communicate in detail to guests

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

The Ideal Candidate will:

• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.

• Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.

• Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.

• Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.

• Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs.

ADDITIONAL RESPONSIBILITES:

Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.

EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS:

High School Diploma or equivalent

• Required

California Food Handlers / ServSafe and Certification

• Required

State approved RSB Certification Alcohol management

• Required

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:

• Detail oriented and comfortable working in a fast-paced environment

• Ability to solve problems quickly.

• Basic computer and phone skills.

PREVIOUS EXPERIENCED REQUIRED:

Minimum 6-months of Food & Beverage experience required; hospitality experience preferred.

ACTIVITY SUMMARY

Never

Occasionally

Frequently

Constantly

Sitting

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Standing

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Walking

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Crawling

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Bending Over

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Reaching Overhead

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Balancing

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Pushing/Pulling

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Lifting/Carrying

10 lbs. or less

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20 to 50 lbs.

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Over 50 lbs.

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Skin/Hands in Water

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Exposure to Chemicals

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Foot Controls Used

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Repetitive Hand Use

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Firm Grasping Required

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OTHER REQUIREMENTS

Select Yes or No

Driving Vehicles/Equipment

No

Operating Equipment/Machinery

No

Exposure to Dusts, Gas, Fumes

Yes

Exposure to Hazardous Materials

Yes

Possible Exposure to Blood/Body

No

Fluids

Exposure to High Noise Levels

Yes

Walking on Uneven Ground

Yes

Exposure to Marked Changes In

Yes

Temperature

Use of Safety Equipment (Glasses,

No

Ear Plugs, Etc.)

Hearing Impairment Acceptable

No

Color Vision Impairment

Yes

Acceptable

Color Vision at 20 inches or less

Yes

Required

Clear Vision at 20 feet or more

Yes

Required

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job, based on business necessity.