The Application Specialist works under the direction of the application's team lead to design, build, & test clinical systems. They support workflow analysis, design and build sessions with Subject Matter Experts (physicians, nursing and other ancillary services personnel). They complete in depth and precise investigation and documentation of operational specifications and application functionality to deliver on expected outcomes. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. This position is part of an on-call rotation.
The primary job responsibilities for this role include:
Analyzes workflow and how it translates into application configurations to ensure consistent system design.
Anticipates and provides solutions to complex problems with the necessary priorities.
Completes specific build tasks as assigned.
Assists in building clinical order sets and testing of new clinical content functionality.
Contributes to preparation of testing scripts and materials and performs both application and integrated testing tasks.
Documents and maintains all required system design and build documents and configures system accordingly.
Actively participates in weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
May help to coordinate vendor support for functional and technical support of assigned areas.
Communicates with customer base on the progress of troubleshooting issues and project deliverables.
Bachelor's degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a HealthCare environment
Relevant experience in a challenging healthcare environment or with clinical information systems in an acute or ambulatory care setting preferred.
The Application Analyst exhibits the following qualities:
Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes
Approaches problems constructively by focusing on how to move the project forward, explores and analyzes alternatives.
Proponent for change and demonstrates a continuous improvement mindset , ingenuity and innovative thinking. Strong communication and organizational skills.
William Backus Hospital