Incumbent has responsibility for overseeing all electronically processed, cash letters, work captured by branch personnel, Remote Deposit merchants, ATM's, Mobile Capture and correspondent banks as well as work brought from other FTS departments. Train branch personnel on all aspects of Branch capture.
Incumbent has face-to-face, telephone and written contact with bank personnel concerning deposit correction creation when an error has been determined and is responsible for providing expedient customer service to customers whether internal, external or vendors. Perform daily activities of Item Processing and Debit Card production as they relate to shift and all other Item Processing/Debit Card services and Branch Capture duties as assigned. Primary contacts are FTS customers, Production Supervisor, software vendors, hardware vendors and branch personnel. In the absence of the Supervisor, Assistant Manager and Manager it is important that decisions are made within set departmental guidelines.
High school graduate or equivalent required. 18 months work experience is required. Item Processing, Teller and 10-key experience are preferred.
Must have the ability to deal with internal and external customers politely and efficiently and have the ability to lift 40 lbs. Requires use of single pocket encoder, Canon and Smart Source branch capture devices, 10 key calculator and Zebra Debit Card printer. A working knowledge of Word, Excel and Access as well as the Core Accounting software is required.
Knowledge of banking fundamentals, its procedures and Bank Regulations as they pertain to deposits with proficiency in grammar and punctuation is also required. Must be able to handle frequent deadlines and interact in a positive manner with people. Duties and responsibilities require judgment, initiative and attention to detail as well as working with minimal supervision.
Incumbent will receive and process all incoming electronic Check21 files, electronic deposits from ATM, merchants, and Mobile App deposits, and creating outgoing electronic Check21 files. Incumbent will also answer questions and resolve issues from branch employees about branch capture and its processes while working through technical issues with branch capture software and will be processing the reissued Visa debit cards.
"Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status."
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Apply On-lineSend This Job to a Friend
RELATED LINKS:Personal Business Trust and Wealth Management
FFIN Swipe a Truck
You are using an unsupported browser version. An updated browser is the gateway to a better and more secure online financial experience. Update your browser now to protect your financial information and benefit from all of the features available from First Financial Bank's websites.Upgrade your browser by clicking one of the logos below.
You'll be automatically r
First Financial Bankshares