Itands Support Tech I - FT

Havasu Regional Medical Center

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Where We Are:

Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile-long lake is an oasis of natural beauty.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

• Competitive Paid Time Off / Extended Illness Bank package for full-time employees

• Employee Assistance Program - mental, physical, and financial wellness assistance

• Tuition Reimbursement/Assistance for qualified applicants

• Professional Development and Growth Opportunities

• And much more…

Position Summary:

Responsible for Installation, implementation and maintenance of LAN used within the facility and supporting on-site/off-site locations. Initial response to help desk calls made within the first 24 hours.

Reports to: IT Support Tech Lead and Director of Information Systems

FLSA: Non-exempt

Minimum Qualifications:

Minimum Education

High school diploma or equivalent □ Preferred X Required

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Minimum Work Experience

Minimum 3-5 years experience working in a hospital environment □ Preferred X Required

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Minimum Work Experience

Minimum 1 year experience with AS400 operations □ Preferred X Required

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Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

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Minimum Work Experience

Minimum 3-5 years experience with network management □ Preferred X Required

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Required Skills

Minimum 3-5 years experience with server, desktop and peripheral configuration □ Preferred X Required

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Required Skills

Minimum 3-5 years experience troubleshooting hardware and software issues □ Preferred X Required

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Required Skills

Must have strong interpersonal, oral and written communication skills □ Preferred X Required

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Required Skills

Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts □ Preferred X Required

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Required Skills

Must possess the ability to effectively function in a stressful environment □ Preferred X Required

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Required Skills

Must possess the ability to use the following equipment; Telephone/Overhead Paging System/Fax Machine/Calculator/Computer □ Preferred X Required

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Required Skills

Individual will be expected to perform most job duties independently and in accordance with established department and hospital policies and procedures □ Preferred X Required

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Required Skills

Individual must possess effective communication skills, written and verbal □ Preferred X Required

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Required Skills

Must be able to effectively prioritize and manage tasks □ Preferred X Required

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Required Skills

Must possess the ability to work well with others. Pays close attention to detail □ Preferred X Required

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Required Skills

Requires good problem solving abilities, organizational skills and excellent communication skills, both oral and written □ Preferred X Required

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Required Skills

Well organized and self-motivated with multiple-project management skills □ Preferred X Required

EEOC Statement:

Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran