IT Technician I

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CLOSING DATE: Open until filled. Department will begin reviewing applications on March 27, 2024. Position may close at any time after this date. However, applications will continue to be accepted until position is filled.

STARTING SALARY: $23.14-$34.71/hour

STATUS: Regular (benefitted)

DEPARTMENT: Administrative Services

SUMMARY: Under the direction of the Information Technology Director, assist with ongoing product support, training and customer support.

MINIMUM REQUIREMENTS: Requires an associate's degree in computer science, information technology, management information systems or related field. Requires one year experience supporting customers using PC's, thin clients, LANs, and GIS. May substitute on a year for year basis any equivalent combination of education and experience. Requires a valid Utah Driver's License. A one-year probationary period is required for this position. Knowledge of LAN, virtual machines and GIS PC operating systems (WINDOWS) and components including processors, mother boards, accessories, cards peripherals; PC/LAN application software including word processing, spreadsheets, and database management. Responsibility for the care, condition, and use of expensive City computer equipment. Ability to communicate verbally and in writing; ability to follow complex written and oral instructions; extensive contact with end users. Requires use of office equipment including thin clients, PC's, printers, fax machine and telephone system. Walk users through trouble shooting and configuring software systems over the phone. Operate a variety of computer equipment and software; understand and follow oral and written instructions; explain technical material in layman terms; develop effective working relationships with customers, co-workers and Administration.

NOTE: Applications may only be submitted online at https://jobs.citysuitehr.com/sandycity. If you don't have access to a computer you can visit Sandy City Human Resources office to apply at 10000 Centennial Parkway, Suite 310 (10000 S. 170 W) Sandy Utah. Sandy City will provide reasonable accommodations for any applicant during the examination and selection process. Sandy City does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetics, protected veteran's status or other classes protected by applicable federal, state and local employment law. The City encourages applicants with all and varying language abilities, the city will accept applications and resumes in other languages but, to be properly processed, applications and resumes must be accompanied by an application and resume in English to assist City employees who are English speaking only. In addition, it is the City's policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. If you have special needs or questions, please call 801-568-7151. Sandy City is a drug-free workplace and an Equal Opportunity Employer. Must pass drug test before hire. If the position is a step position, it may be filled at a lower level.

• Health Insurance

• Dental Insurance

• Retirement

• Paid Time Off (PTO)

• Paid Holidays

• Life Insurance

• Short-term Medical Leave

• Long-term Disability Insurance

• Training Opportunities

• Expressions of Appreciation

• Departmental Specific Awards

• Wellness Program

• Employee Assistance Program

• Flexible Spending Reimbursement Accounts

• Tuition Assistance Programs

• Bereavement Leave

• Court Witness and Jury Duty Leave

• No Social Security Deductions

• Remote Work or Condensed Work Week (certain positions and with department head approval)