IT Technician - Highland Park

About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

About the Role

• Ability to resolve support calls within the defined SLA.

• Install, configure, and maintain computer hardware, software, and peripherals.

• Troubleshoot and resolve hardware, software, and network issues in a timely manner.

• Provide technical support to end-users, including diagnosing and resolving technical problems.

• Set up and maintain user accounts, permissions, and security settings.

• Monitor and maintain computer systems and networks to ensure optimal performance and security.

Your Responsibilities

• Collaborate with other IT team members to implement and maintain IT policies and procedures.

• Document IT processes, procedures, and troubleshooting steps for knowledge sharing.

• Conducts floor level training on new equipment.

• Flexible Shift - Based on Department Manager's Needs. Must be able to support weekend production.

• Complete and communicate end of shift notes including issues seen on the floor and project completion updates.

• Visibly leads and supports all Norplas goals as set forth in objectives and targets.

Who we are looking for

• High school diploma or equivalent

• Proven experience as an IT Technician or in a similar role.

• Strong knowledge of computer hardware, software, and networking concepts.

• Proficiency in troubleshooting and resolving technical issues.

• Familiarity with Windows and Linux operating systems.

• Knowledge of retrieving data from a database using SELECT statements, including filtering, sorting, and limiting results.

Your preferred qualifications

• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).

• Experience in the automotive industry or a manufacturing environment.

• Knowledge of automotive-specific software applications and systems.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.