IT Technical Writer --Temporary Solutions

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporaries are limited to one NC State Government temporary assignment at a time.

Individuals hired in a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is located in Raleigh - Wake County.

Job Order Hourly Rate of Pay: $31.25 (Based on education and/or years of relevant work experience reflected on the application).

This temporary position will be assigned to the Department of Health and Human Services. This position is Remote.

This is a remote position that will be responsible for developing and organizing training materials for the Medical Examiner Information System Replacement (MEIS-R) program.  The position will collaborate with subject-matter experts (such as medical examiners, pathologists, and software developers) to understand the functionality and intricacies of the information system.

Produce high-quality documentation, including user manuals, technical guides, and system specifications. Translate complex technical details into clear, user-friendly content. Ensure that all documentation adheres to regulatory requirements (e.g., FDA guidelines for medical software). Associate software documentation with design control and validation requirements.

Write easy-to-understand user interface text for the medical examiner information system. Create online help resources and developer guides. Review and edit content for accuracy, consistency, and clarity.

Maintain an eye for detail, ensuring high-quality deliverables. Candidates should have strong networking and organizational skills and experience working across private and public organizations. This position is a senior level position and requires the candidate to work with limited supervision and direction.

Thorough knowledge of the principles and practices of public and business administration, particularly as they relate to program development.  Considerable knowledge of economic, social, and technological needs in various areas of the state as it relates to the program area of assignment.  Skill in program development, analysis and evaluation.

Ability to plan, coordinate, and direct a statewide development program. Ability to analyze situations accurately and adopt an effective course of action. Ability to coordinate the work of a professional and technical staff.  Ability to express ideas clearly and concisely, both orally and in writing, and to speak effectively before large groups.

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NOTE:  Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered. NOTE: "See Resume" is not acceptable to show work history.

• Requires both strong writing skills and technical knowledge.

• Communication skills to effectively convey information to a varied audience

(technical/nontechnical).

• Strong understanding of the implications of new information for both current and future problem solving and decision-making.

• Strong time management skills for self and others.

• Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Basic knowledge of and ability to grasp technology related terminology and concepts.

• Requires strong analysis skills to analyzing information and use logic to address work-related issues and problems.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree in journalism, communications, English, or a technology related field from an appropriately accredited institution and one year experience in technical writing or working in a technology role; or

Associate degree in technology, business writing, or related fields from an appropriately accredited institution and two years of experience in technical writing or working in a technology role, or an equivalent combination of education and experience

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.

To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by the hiring agency directly.

If there are any questions about this posting, please contact TSRecruit@nc.gov  and/or 984-236-1040.

Temporary Solutions

Office of State Human Resources

 1110 Navaho Drive, Suite 200

Raleigh, NC  27609