IT Technical Leader

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve.

Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

Formulates/defines the support and delivery of information technology, providing quality, cost effective and timely solutions. May perform the following roles: application development, support, testing and functional analysis. Supervises programmer/analysts and technical professionals.

Responsibilities

Formally supervises programmer/analysts and technical professionals. Completes performance documentation and approves time for direct reports.

Develops/transfer skills to employees. Guides staff in developing specifications for accomplishment of similar tasks. Provides code reviews for intermediate, associate or senior programmer analysts.

Effectively communicates with clients, peers and departmental management in business matters inclusive of those with technical content. Blends technical and non-technical perspectives in verbal and written communications, focusing on the underlying business benefit and/or impact of proposed action.

Follows IT Service Management processes and may serve in the capacity of Change Advisory Board member, Configuration Coordinator or Problem Coordinator.

Provides technical consulting on complex projects.

Develops detailed specs, plans, estimates, schedules and monitors progress of all technical tasks related to development and change activities assigned.

Independently interacts with departmental business partners to address routine financial, service and business matters. Recommends action on issues involving equipment acquisition and maintenance, contract negotiation, acquisition financing and consultancy requirements.

Utilizes total quality methods and other contemporary management practices to deliver on the greatest number of requirements given budget and resource constraints.

Reviews all software product and system definition activities ensuring that operational efficiency and functional integrity requirements are met.

Designs, codes, tests, debugs documents and maintains the most complex programs and major enhancements to systems.

Plans, monitors and reviews hardware/software evaluations, package and/or vendor selections or system definition activities.

Recommends implementation plans and strategies to management.

Participates in the technological evaluation and planning projects which lead to the identification and introduction of new, cost-effective solution.

Serves as technical expert in one or more highly specialized phases of applications systems analysis and programming.

Devises or modifies procedures to solve complex problems considering computer equipment capacity and desired results.

Identifies company and departmental projects designed to enhance the efficiency and effectiveness of computerized functions and services.

Reviews and approves system documentation.

Plans and monitors responsiveness of staff to technical problems and support requests.

All other projects and duties as assigned.

Qualifications

Bachelor's degree in computer science, engineering or related discipline with eight or more years relevant work experience. Appropriate certifications required.

Preferred Qualifications:

A successful academic or work background indicating a demonstrated ability to absorb information, apply conceptual skills in practical applications, and achieve desired results in a highly technical, operating environment. Incumbent must effectively deal with the rapid technological and business change while maintaining enthusiasm and displaying sound judgment and common sense. Experience with object oriented programming and relational databases is preferred.