IT Technical Lead, Software Engineering

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We have an exciting opportunity for a Technical Lead, Software Engineering to join our rapidly expanding team. In this role, you will be accountable for steering the Architecture & Design, integration, and delivery management of our Address Management System. This position demands a passion for learning, problem-solving, and the capability to lead a team in implementing architectures and solutions. You will also apply agile/scrum principles to automate and expedite the adoption of technologies, services, and upgrades.

As an IT Technical Lead, Software Engineering, your duties and responsibilities will include:

• Analyze customer needs and business goals to design effective technical solutions

• Manage technical delivery and integration throughout the project lifecycle

• Perform system analysis, requirements analysis, and functional analysis to gather and translate business requirements into detailed technical specifications

• Develop and document problem-solving approaches to address complex technical challenges

• Ensure code quality by establishing and maintaining coding standards and guidelines

• Provide ongoing support for day-to-day business operations.

• Collaborate with business partners and peers to identify and implement user experience improvements

• Coordinate and drive project delivery across IT and business teams in a multi-vendor environment using Agile/Scrum SDLC methodologies

• Participate in all phases of the SDLC, including troubleshooting, debugging, verification and testing, production monitoring, and performance analysis

• Adopt Agile, DevOps, and other enablers to enhance project delivery efficiency.

• Conduct regular project reviews to assess progress, identify risks, and address issues with executives

• Contribute industry knowledge, experience, and best practices to keep the technology stack cutting-edge and maintain a competitive advantage

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree in Management Information Systems, Computer Science, or a related field with at least 5 years of hands-on industry experience in the following areas:

• Agile/Scrum methodology

• APIs development

• Building complex data relationships in high-performance, scalable database environments

• Experience with Postgres, Kafka, Kubernetes, App Engine, Apigee, React

• Experience in one of the cloud technologies

• GCP, Azure, AWS

• Experience in working requirements and design with at least one of the Analytics platforms

• BigQuery/Looker, Tableau, Power BI

• Ability to work in a collaborative team environment and actively participate in discussions on best practices, user experience, functional requirements, and team dynamics.

• Proven experience leading software development lifecycles from concept to design, prototyping, integration, testing, and production release.

• Excellent verbal, written, and interpersonal communication skills with the ability to prioritize key business programs through collaboration with business partners.

BONUS POINTS FOR:

• Background in telecommunication and/or network design

• Knowledge of Google Maps API, Bing Maps API, SMARTY web services

• Experience driving the development of features on a complex business-critical project related to large-scale address data acquisition and validation

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End

• East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents

• Brightspeed's Privacy Notice