IT Technical Analyst

Raymour & Flanigan Furniture Liverpool , NY 13088

Posted 3 weeks ago

IT Technical Analyst

Syracuse, NY


With more than 60 years as an established, family-owned company, Raymour and Flanigan has grown into the largest furniture retailer in the Northeast with more than 100 showrooms in seven states, and we are continually expanding our territory. We have a strong foundation of experienced IT professionals with expertise in harnessing and maximizing organizational processes and their associated information to solve a wide variety of complex business needs.

Because of our continual, sustained growth, Raymour and Flanigan is looking for motivated and intelligent people to join our large information technology team. To those candidates selected, we offer stable employment, a modern environment which includes a brand new "Think Tank," a strong compensation and benefits package and a high-energy work environment. More importantly, we provide opportunities to learn and grow, and our end objective is to build a team of highly skilled software professionals who can support business needs and develop into qualified professionals we may consider for future roles in the Raymour and Flanigan management and executive teams.

Position Overview

The IT Technical Analyst is considered a primary SME for understanding and documenting the R&F Application & Data landscape. This role will support varying types of initiatives. This includes everything from Strategic projects to 'how does X work' inquiries.

As an IT Technical Analyst, you focus on a deep understanding of our application backbone and all the technical integrations and references that support it. You also have a deep understanding of R&F Systems of Record for all the data integration points. Additionally, there is a strong expectation around the creation and maintenance of technical documentation. This documentation will be a primary requirement for other related IT sourcing activities so its priority is very high

Essential Knowledge, Skills and Abilities

As an IT Technical Analyst. you are part of an integral part of the IT team and your expertise helps determine and drive highly efficient solutions. Your deliveries are focused around technical decomposition and related functional communication of our technical landscape. A highly flexible approach and technically diverse background are essential to the success of this role.



  • Impact analysis

  • Technical decomposition

  • Full lifecycle application development processes

  • Analyzing and understanding applications in various software languages

  • Support, maintaining and document software functionality

  • Tools, concepts, principles and practices of data collection, analysis and testing.


  • Data/Information mining and analysis

  • Applicable computer software and operating systems.

  • Knowledgeable:

  • PL/SQL


  • C# .NET MVC, Web Forms

  • Traditional ASP

Skills and Abilities:

  • Highly motivated team player

  • Tech savvy yet personable

  • Trustworthy

  • Confident but not arrogant

  • Demonstrates humility

  • Courage of convictions

  • Effective communicator with the innate ability to dynamically tune your delivery and message to the audience

  • Communicate effectively verbally and in writing.

  • Establish and maintain effective working relationships with internal/external entities.

  • Prioritize, organize and perform multiple work assignments simultaneously.

  • Interface software and business applications with other systems.

  • Knowledge of training methodologies and the ability to develop and facilitate technical/operational training to others.

  • Coordinate with software vendors to perform investigations on application issues and provide effective resolutions for same.

Preferred Education and Experience

  • BS Degree in Computer Science, Information Systems, or other related fields.

  • 10+ years IT professional experience showing progressive growth and responsibilities.

  • Equivalent combination of education and experience

  • Demonstrated expert level of SDLC understanding and adherence

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

  • Excellent Health, Dental & Vision Coverage

  • 401(k) with a Company Match

  • Paid Vacation and Holidays

  • Health Savings Account

  • Flexible Spending Account

  • Training and Development

  • Tuition Reimbursement Program

  • Generous Merchandise Discount

  • Short & Long Term Disability

  • Group Life Insurance

  • Specified Disease Insurance

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

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IT Technical Analyst

Raymour & Flanigan Furniture