Medicus IT Longwood , FL 32750
Posted 2 weeks ago
Role and Responsibilities
Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
Install and/or upgrade Microsoft Windows Server Operating Systems
Perform on-site technical and customer service support, to include:
Emergency/unscheduled repairs of clients' on-site technical systems and equipment
Performs scheduled maintenance and repairs of clients' technical systems and equipment
Network switch and server room cable management
Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
Follows standard procedures to isolate and fix problems in malfunctioning equipment or software
Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
Qualifications and Education Requirements
Associates degree in technology related field OR equivalent combination of education and work experience
A minimum of 3+ years of as a Systems Engineer or similar role, working in Microsoft Environments
Required certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent
Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, SharePoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
In addition to being a best company to work for, Medicus IT offers incredible benefits that go unmatched!
401k with Company Match
Annual Bonus Plan
Medical, Vision & Dental Insurance
Short-Term & Long-Term Disability Insurance
Basic Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Optional Supplemental Insurance
Paid Holidays
14 days PTO (Including Birthday PTO!)
Fully Customized Development/Growth Plans
Certification Reimbursements
Monthly employee appreciation events
Fully stocked breakroom
Medicus IT