Under the supervision of the Vice President of Information Technology/Systems (VP IT), the Systems Engineer III are responsible for the monitoring and supporting of all Network Services for InnovAge and its affiliates. This position maintains the security, availability, performance and backup of all related computer systems and networks in accordance with InnovAge policies and procedures.
Essential Functions and Work Responsibilities
Functional Category: Network Services
Estimated Percent of time Spent 100%
Assists in the management and maintenance of the Local Area Network (LAN) and Wide Area Network (WAN).
Administers all Server and Network components following InnovAge policies and procedures.
Ensures that the InnovAge computer environment is current within industry guidelines.
Assists in the Design of new InnovAge Network topologies and infrastructure as needed in order to support maximum system availability of all InnovAge applications.
Ensures that backup and recovery are in place including requirements for Disaster Recovery.
Collaborates with vendors in order to support all InnovAge applications.
Monitors Network performance and proactively reports on system status and utilization.
Supports technology projects as required, while providing minimal disruption to operational systems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Licensure, Certification, Registration or Designation
Work Experience and Qualifications
Minimum of seven (7) years of experience providing data/storage network enterprise services and infrastructure support/implementation; or equivalent combination of education and experience.
Current experience with configuring routers, switches, firewalls and other various components of the LAN/WAN infrastructure in addition to windows servers and terminal services environments.
Experience working on multiple projects in order to maintain system availability during InnovAge business
Other Knowledge Skills and Abilities Required
Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.
Must be able to quickly learn specific software and new applications.