IT Systems Analyst II - Certified (Cadence & Referrals)

Summary

Mercy Medical Center, the only midsize hospital in the state of Maryland named a "Best Employer" by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker's Healthcare, is hiring an IT Systems Analyst II! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

Mercy's fulll time benefits include:

• Paid time off (PTO) & company paid holidays

• Tuition reimbursement

• 403(B) retirement plan with generous company match and "catch up" provision

• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

• Competitive health, prescription, vision and dental benefits & wellness credit

• Employer paid short & long term disability benefits

• Discounts on auto & home insurance and Verizon plans

• Pet Wellness coverage, legal assistance and identity protection

• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program

• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

There is a remote option for this role, but hybrid: in office attendance would be required for onsite meetings/projects.

Responsibilities

The Systems Analyst II formulates and defines systems scope and objectives based on user needs. The analyst has a good understanding of industry requirements and applicable clinical/business/infrastructure systems, including those that process confidential patient and quality improvement that is protected and confidential by federal and/or state law. The analyst devises or modifies systems to solve complex problems considering computer equipment capacity, capabilities, limitations, cost-effectiveness and desired results. Provides analysis of clinical, business, and user needs, regulatory requirements, documentation requirements, and translation of those requirements into proper system requirement specifications suitable for the technical staff. Leads information technology deployment and optimization efforts based on the organization's clinical, infrastructure and business performance improvement objectives. Provides clinical, technical and/or business subject matter expertise to translate data into information and actionable knowledge in the daily practice. The Systems Analyst II is certified in Cadence and Referrals.

Requirements

• Certification Requirements: Epic Cadence & Epic Referrals. Certification in one or more areas as required by role within 4 weeks of the completion of training

• Education and Work Experience:

• Must possess a high school diploma or GED

• BS or BA in related field

• Minimum of 2 years working with clinical and/or financial applications within a healthcare/physician practice environment preferred OR 3-5 years of relevant clinical, business or technical experience.

• Demonstrated progressive experience with information systems; healthcare environment preferred.

• Strong analytic and organizational skills, particularly in planning, communications, process redesign and problem-solving.

• Must have proven ability to work with nursing, clinical providers, technical and/or business professionals.

• Ability to work effectively with a diverse group of users who have varying levels of computer expertise.

• Ability to implement and adhere to best practices in information technology system integrity and build standards.

• Current experience and/or certification in configuring Epic a plus.

• Knowledge, Skills and Abilities:

• Microsoft Word, Power Point, Excel

• Microsoft Outlook

• Meditech (if applicable to position)

• Epic (if applicable to position)

• Performance Manager/NetLearning

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Must be able to read, write, and speak the English language in an understandable manner.

• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

• Must be able to follow written and oral instructions.