IT Systems Administrator Senior

Posting Title IT Systems Administrator Senior Job Requisition Number AE503653 Position Number 112640 Job Type Full-Time Division Name Information Technology Minimum Qualifications

Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience.

• Experience may substitute for education up to four (4) years.

Licenses or Certifications:

As required based on advanced job role.

Notes to Applicants

Austin Energy (AE) seeks an IT Systems Administrator Sr. that will architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies while being able to contribute to daily operations, maintenance & installations to support critical department-based systems.

The primary duties of the position:

• Implement, configure, manage, administer, maintain and monitor software and hardware for entire Department affecting Systems. Windows, AIX & Linux administration.

• Research, Test, evaluate, and make recommendations for new software and hardware technology.

• Troubleshoot advanced systems/topologies/networks/storage and support critical customers in a utility environment using a variety of monitoring tools.

IMPORTANT INFORMATION:

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS.

WHEN COMPLETING THE CITY OF AUSTIN APPLICATION:

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as "See Resume" will not be accepted, and a resume alone will not be accepted in lieu of a complete online application.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov.

VETERAN INTERVIEW PREFERENCE:

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK:

This position requires a criminal background investigation.

FAIR LABOR STANDARDS ACT:

This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays.

DRIVING REQUIREMENT:

This position requires a valid Class C Texas driver's license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

HYBRID TELEWORK SCHEDULE:

Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department.

Pay Range

$37.14 - $47.35 per hour.

Hours

Work Schedule:

• Monday - Friday

• 8:00 a.m. to 4:00 p.m.

• Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures.

Job Close Date 05/16/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications

Preferred Qualifications:

• Communication and collaboration with positive outcomes with both IT employees and customers.

• Recent experience with well managed practices for distributed Windows, AIX & Linux systems, centralized authentication and syslog management.

• Recent experience with Splunk

• Experience with Application Monitoring tools

• Experience understanding complex Layer2/3 networks and emerging network technologies.

• Experience understanding IT integrated hyperconverged infrastructure technologies.

• Experience working in a public, government or similarly regulated organization.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications

• Establishes and implements IT policies, governance, standards, and security

• Makes independent decisions for procurement of technical solutions in their focus area

• Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA's specifications and IT standards/governance

• Assists in planning, designing, procuring and delivering software and hardware purchases.

• Ensures appropriate product specifications

• Provides costs analysis

• Installs new specific software releases and/or upgrades including researching, testing and implementing new technology

• Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance

• Communicates and interfaces with members of the IT, vendor and user communities.

Responsibilities- Supervision and/or Leadership Exercised:

Provides technical or project leadership, training and guidance to others

May provide leadership on work assignments

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of infrastructure technologies

• Knowledge of application and/or operating systems

• Skill in mentoring and monitoring daily work activities of others

• Skill in documenting and maintaining complex application and process or configuration information

• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments

• Skill in installing and maintaining applications, operating systems, or equipment

• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• The ability to view the big picture when involved in a project and make decisions

• The ability to quickly become familiar with emerging technologies.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.