IT Systems Administrator - Field Technician

In this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites.In this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites.

Position Overview

• Candidate MUST live in Florida and travel to local client sites as needed.*

You are a great IT System Administrator candidate if you have.....

• Bachelor's Degree, business related field preferred, or equivalent experience

• 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:

• Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)

• Experience working with the O365 ecosystem

• Azure ecosystem

• Active Directory, Group Policy

• All current Microsoft Desktop Operating Systems

• Experience with XenApp/RDS or other VDI technologies

• Experience with LAN and WAN technology and firewalls required, including but not limited to…

• Cisco

• Meraki

• Fortinet

• Aruba

• Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.

• Microsoft Certified Professional Status (MCSE or MCITP)

• Strong communication skills both verbal and written.

• Excellent customer service skills

• Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel.

• Flexibility to accommodate after-hours and weekend client and team member needs.

• Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months

What you'll be doing as an IT System Administrator…..

• Install and support a wide range of PC and PC related applications, Windows and Mac

• Support Microsoft Windows server and network technologies

• Interact with users in-person daily on technology use, iVenture accepted practices and issue resolution

• Management and troubleshooting of on premise and cloud environments

• Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP and firewall/router issues

• Provide Tier 2 and Tier 3 desktop and application support, including new user setups, line of business application support, and hosted application support

• Produce, maintain and update technical documentation

• Organize and execute desktop projects, ranging from 1 day

• 2 weeks

• Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings

Perks of working here as an IT System Administrator…..

• WFH Flexibility

• Focus on Work/Life Balance

• We match 4% on your 401K

• Paid Time Off Benefits

• 3 weeks for your first year, 4 weeks on your second year

• Comprehensive benefits package which includes paid life insurance and paid long term disability

• Peerfit membership - providing free sessions at local gyms and studios

• Paid Maternity, Paternity and foster leave

• Quarterly employee/family outings

• Career path road mapping

• $200 spend in our iVenture Company Store on your anniversary year with us!

• Real Culture initiatives and recognition, not just pizza parties

• 360 degree feedback. You talk, we listen.

• Mileage reimbursement

• Super cool technology - virtual lab, paid certifications and training days

• iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values

• Smoking is prohibited at iVenture offices and client sites.

Additional Information:

• Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.

• Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check