IT Systems Administrator

Dee Cramer Heating & Cooling Holly , MI 48442

Posted 2 weeks ago

Dee Cramer is an industry leading, $100M per year full service HVAC/Sheet Metal Contracting firm. Celebrating our 86th year in business in 2023, we are in our third generation of family leadership. Company Core Values are significant factors in evaluating new team members. We are a big company with a small company feel. ENR Ranked Dee Cramer it's 11th largest Specialty Sheet Metal Contractor in 2022. We specialize in Commercial and Industrial work and are a recognized Industry leader in Building Information Modeling (BIM).

We have an immediate opening for an IT Systems Administrator.

Summary:

The IT Systems Administrator will analyze current systems and assets, recommend, implement solutions and upgrades, and provide training/training resources to all employees. The IT Specialist role is critical in ensuring that Dee Cramer's IT resources are effectively utilized to support our business goals and objectives.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Oversee the maintenance and upgrade of hardware, software, and network systems

  • Device management

  • Maintain Azure Active Directory

  • Ensure the security and integrity of data, systems, and networks through robust cybersecurity measures

  • Microsoft 365 Administrator, ensuring system security and governance policies

  • Develop and implement user training programs based on systems internally to enhance IT literacy and security within the organization

  • Maintain current employee IT training system ensuring all users are regularly completing their trainings

  • Stay updated on emerging IT trends and best practices through continuing education, peer relationships, network organizations, etc.

  • Manage IT Help Desk vendor performance and compliance with service agreements.

  • Manage Verizon, Comcast/Xfinity, and Apple accounts

  • IT Help Desk is managed by external IT vendor and is, therefore, not a day-to-day responsibility of this role

  • Other duties as assigned

Requirements:

  • Associate or bachelor's degree in information technology, Computer Science, or a related field preferred

  • Without a degree, High School Diploma or equivalent and 3-5 years of experience in IT or a related role required

  • Microsoft 365 experience required

  • Construction knowledge preferred, but not required

  • Strong technical knowledge

  • Excellent communication skills

Travel:

This position may occasionally require local travel. Travel to job sites for technical support and vendors as needed. Travel for conferences or continuing education courses as needed.


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