IT System Analyst - 100% Remote In Texas

This is a temporary position that is currently funded by federal funding and has the potential to become a permanent position.

Works under the supervision of the IT Manager performing complex computer system analysis work. Work involves planning, analyzing, and designing user requirements, test plans and scripts, procedures, utility programs, charts, diagrams, tables, and flowcharts.

Work Includes troubleshooting and solving problems and may involve some development. Effectively develops and communicates technical, business, and system requirements, SDLC to staff charged with acquiring, developing, and/or implementing products and services. Interacts with the customers to understand the business needs and to effectively communicate the technical solutions to the customer in terms they can understand.

Participates effectively on cross-functional teams. Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment. May train others.

This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned. This position is eligible for remote / work from home anywhere in Texas Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(45%) Responsible for supporting complex systems to meet customer needs. Includes analyzing production problems as described by the customer, senior analyst, software vendor, and/or customer support staff, problem solving to keep the customer's applications operational and ongoing maintenance and enhancements to both software and hardware.

Ensures systems or products are successfully installed and tested. Prepares and implements test plans, and scripts to ensure quality products or modifications are implemented. Adequately trains other technical support staff, or customer in the successful modifications or implementation to software systems. Will design and/or code complex new programs or modify existing programs.

(40%) Responsible for analyses of assigned work requests, using the Help desk remedy process to determine estimated hours and costs of work effort and duration. Develops, submits and maintains all necessary documents according to the appropriate Project Management Life Cycle, System Development Life Cycle, and Governance Processes.

Documentation efforts include creating documents, obtaining document approval signatures, and recording documents. Examples are business requirements, cost estimates, change advisory board, project plans, work plans, test plans, system requirements, design documents, data dictionary, entity relation diagrams, flowcharts, and proposals. May recommend acquisition of commercial products and/or services, when cost effective, to achieve objectives.

(5%) Evaluates existing and proposed computer applications to verify business requirements, system requirements, and equipment configurations are considered. Analyzes complex business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs. These duties include coordinating applications interfaces with other areas within the Department, between vendor owned systems, as well as between State Agencies with the coordination of management.

(5%) Uses initiative and independent judgment on an on-going basis to identify needs and opportunities to improve business processes through; automation, consolation, efficiency, and provides possible solutions to automation team.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:

Knowledge of technical approaches used to deliver IT products and services to large client organizations.

Experience in developing and implementing strategy for migration of self-supported on-prem CI/CD pipelines, tool chains and artifacts to cloud provider offerings including code, artifacts and pipeline logic

Experience in building out end-to-end CI/CD tool stack for both on-premises deployment, as well as AWS/AZURE deployments.

Experience with multi-cloud implementations

Experience in implementing Jenkins, GitHub Gitlab

Experience with Agile development methodologies.

Skill in communicating with both the customer and development communities on automation issues.

Skill in writing complex software/utility programs for computer applications.

Skill in estimating project timelines.

Skill in communicating with both the customer and development communities on automation issues.

Skill in writing complex software/utility programs for computer applications.

Skill in estimating project timelines.

Soft skills (personality, relationship-building, communication, stress management)

Ability to read, interpret, analyze existing program code, and make recommendations for improvement or replacement if required.

Initial Screening Criteria: Preferred at least 4 (four) years as a Systems Analyst, Software Developer and Tester or similar role within the SDLC. At least (2) two of those years with cloud experience.

Final Selection Criteria: Preferred at least 4 (four) years as a Systems Analyst, Software Developer or Tester or similar role within the SDLC. At least (2) two of those yes with cloud experience.

Registration or Licensure Requirements:

Initial Selection Criteria:

Must have 3 years as a Systems Analyst or Technical Team Lead.

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment preferred. Related work experience may substitute for the education on a year for year basis with a maximum substitution of four (4) years. Additional Information:

MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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