This is an excellent opportunity for the right candidate who wants to advance their career within a great company. Trofholz Technologies, Inc. is searching for a positive and team-oriented professional with a desire to learn and increase capabilities within the IT industry.
Trofholz is searching for an IT Support Technician. This is a great opportunity for the right candidate who wants to advance their career with a proven industry leader. In this position, the successful professional will be responsible for maintaining the integrity of all computer workstations and associated software for the assigned project. The IT Technician will be the main point of contact for employee who are experiencing computer issues. This is an excellent opportunity for the right individual to join an established organization.
Roles and Responsibilities:
Assist personnel with installation, configuration and ongoing usability of system hardware and software
Offer daily operations and system support to assigned personnel
Verify functionality of hardware and software components
Troubleshoot hardware and software issues in person/remotely via the phone
Assist employees with computer problems and answer questions
Diagnose and correct problems with computer hardware and software
Conduct system backups as required
Documenting work in trouble ticket and project management software
Communicating with the end user and team members
Associate degree in Applied Computing/Computer Science
3 years' experience in diagnosing, repairing and installing computer systems and desktop support
Hold a Security + Certification
Process an advanced Microsoft or Apple certification. Must be current and less than 2 years old
Knowledge of networking fundamentals and concepts required
Ability to multi-task, work with a team and follow procedures
Security Clearance or the ability to obtain a government security clearance
Ability to read, write and speak English
Must be willing to travel
Active Secret government clearance or the ability to obtain
About the Company:
Trofholz Technologies is an award-winning, multi-faceted company offering excellent career opportunities in a diverse, creative, and fast-paced work environment. Building a career with Trofholz means joining a team of diverse, talented, dedicated and innovative professionals committed to serving commercial and government technology needs.
To apply for this opportunity please make sure to visit us on the web @ www.trofholz.com and click the career tab or you can apply directly to our career center @ http://www.trofholz.com/who-we-are/join-our-team/
We have been able to reach a high level of technical excellence by committing to strong company values and key success strategies. The "Quality, Commitment, Creativity, Integrity and Team" adage known as the "QCCI Team Creed" is widely conveyed throughout the company and has been instrumental in our success. These core values have enabled Trofholz to develop a respectable company culture that is demonstrated in every client engagement
Trofholz represents excellence in all we do from hands on interaction with our clients implementing innovative solutions, to developing customized training and professional development programs for our employees. We are a fast-paced organization seeking team players who enjoy meeting challenges. We offer competitive salary and benefits packages combined with a fun and challenging work environment.
Trofholz offers comprehensive health and welfare plans which include:
Medical plan with national network and HSA option
Dental PPO with national network of participating dentists
Life and AD&D Insurance
Flexible Spending Accounts
Employer Matched 401(k)
Personal Time Off (PTO)
10 Paid holidays a year
Be More, Do More with Trofholz
Trofholz is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations, and executive orders regarding affirmative action requirements and programs.
Trofholz Technologies, Inc.