IT Support Technician

Jacobson Holdings is the newly established holding company for TransAm Trucking, TA Logistics, TAFS, Thrive and ONE Leasing. Our team strives to deliver the best employee and customer experience through core values of empowerment, innovation and consistency.

We have an immediate opening for an IT Support Technician in the Information Technology department at our corporate facility in Olathe, KS. Our ideal candidate is an expert communicator skilled in identifying and analyzing user requirements to document business processes.

Responsibilities include:

• Configures, installs, and maintains hardware elements such as printers, monitors, laptops, copiers, cell phones, desk phones, video conferencing equipment, etc.

• Sets up and configures computers for new and transferred employees including the installation of appropriate software consistent with the requirements of the job.

• Responds in a timely manner to help desk tickets and provides software technical assistance and support to end users.

• Assists with physically moving user's PCs, monitors and other devices when necessary.

• Maintains and monitors IT equipment inventory.

• Coordinates and communicates equipment problems with outside repair vendors.

• Participates in an on call rotation.

This will be a perfect fit for you if...

• You have 1-2 years experience in computer science or information technology

• You have experience with troubleshooting hardware and software problems.

• You are able to work independently and take direction.

• You have strong written and verbal communication skills.

TransAm offers a casual, smoke-free work environment and employee perks such as gym memberships, matching 401K contributions, and phone carrier discounts. For more information, please visit our web site at www.transamtruck.com.