IT Support Technician

Lumeris Saint Louis , MO 63150

Posted 2 months ago

In order to apply for a position at Lumeris, you must create an account using your email address and a password of your choosing. This account will allow you to receive notifications each step of the way through the job application process. With these updates, you'll never have to wonder where you are in the process. Additionally, we can easily send pertinent documents to you for your review. Once you create the account, you may apply to any position you feel is a good fit without having to re-enter information. Thank you for your interest in Lumeris.

Position:IT Support Technician

Position Summary:
The Associate IT Support role works as a part of a high-energy team to provide quality computer and phone support while maintaining the high degree of customer service. As a part of this role, you will handle tier I support tasks including evaluation and prioritization of incoming requests. To excel in this role, you will need be self-motivated, willingness to learn, good judgment to resolve issues and to ensure a positive experience for end-users.

Job Description:

Role and Responsibility:

  • Assess user needs on work related issues.

  • Setup, disconnect, reconnect and move computers, phones and peripherals in compliance with enterprise standards

  • Provide accurate and timely logging of all problems, requests and resolutions in ticketing system

  • Participate in team projects that enhance the quality or efficiency of end user support services

  • Resolve operational problems and questions with both hardware and software

  • Perform minor upgrades on PCs

  • Install, configure and troubleshoot PC hardware, software and related peripheral equipment

  • Experience, Qualifications and Education:

  • Associate's degree in a related area and 1-2 years of Help Desk Support experience

  • Working knowledge of PC hardware, software and operating systems like Windows XP, Windows 7

  • Good verbal and written communication skills

  • Good organization skills and attention to detail

  • Ability to work in a self-directed environment while upholding team standards

  • Familiarity with Encryption Software, Antivirus, Cisco VIOP phones, Exchange Management Console (EMC), Active Directory, Citrix, Smartphone preferred

  • Ability to lift up to 25 pounds

Lumeris is an EEO/AA employer M/F/V/D.

Location:St. Louis, MO

Time Type:Full time

Status:XL - DI


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lab Support Technician I FullTime Nights

Mercy Healthcare

Posted 5 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Overview We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart. At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow. Responsibilities and Qualifications The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST I is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Qualifications: Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications: * Education: High school diploma or equivalent required. * Preferred Education: College level Chemistry, Biology or other Science courses * Preferred Experience: Previous experience in a clinical laboratory and/or phlebotomy. HOURS: 11:00 p.m. - 8:00 a.m. We'll Support You at Work and Home Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed.We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period! We're proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply. Keywords Phlebotomy Phlebotomist Lab Assistant Lab Associate Job Board Tags #CBE Mercy Healthcare Saint Louis MO

IT Support Technician

Lumeris