IT Support Technician II

Details:

Job Title: IT Support Technician II

Pay Rate: Up to $32.41/hr Depending on Experience

Location: Englewood, CO

ZIP Code: 80112

Job Type: Contract

Start Date: Right Away

Schedule: 10am - 7pm shift

Keywords: #HelpdeskSupport #ITsupportTechnician

JOB RESPONSIBILITIES:

• Provide computer, hardware, and software support to our employees.

• Responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and network equipment, providing personal computer, hardware, and software support and installing attendant software.

• Investigate information, network, and communications needs of employees and make recommendations regarding software and hardware purchases to meet those needs.

• Frequently walk, sit, stand, climb stairs and steps.

• Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.

• Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.

• Frequently requires hearing abilities to include discerning different tones and volumes.

• Occasionally lifting or carrying up to 50 lbs.

• Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)

• Rarely exposed to fumes or hazardous chemicals/materials. Rarely exposed to loud noises

REQUIRED QUALIFICATIONS:

• Associate's Degree in a related field of study with 2 or more years of relevant experience

• Higher education may substitute for relevant experience

• Relevant experience may be considered in lieu of required education

• Customer/solution ownership, an overall drive for excellence.

• Team focused with the capacity for knowledge sharing

• Written and verbal communication skills with end users

• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction

• Ability to understand user and business needs and translate to technical solutions

• Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals

• Comprehensive troubleshooting skills of industry standard hardware and software products/services

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/Disability/Veterans