IT Support Technician I

Description

U.S. News and World Report consistently ranks Thomas College as a top college in Maine for social mobility.

Our clear career focus and one-of-a-kind Guaranteed Job Program makes it possible to advance faster in the arts and sciences, business, and education. Earn an undergraduate degree in three years and then choose from a variety of in-person or online graduate degree programs that can be completed in one-year or two. Located in Waterville, Maine, Thomas College is your pathway to a promising future, guaranteed. Learn more at thomas.edu.

Thomas College invites applications for the position of IT Support Technician I. This entry-level position reports to the Director of IT Services and will support a variety of end-users in support of Thomas's academic, administrative, and student environments. Duties will include end-user support, troubleshooting, and hardware and software maintenance.

The successful candidate will have strong interpersonal skills, strong prioritization skills, strong problem-solving skills, an attention to detail and a high degree of technical aptitude.

A bachelor's degree in Computer Information Systems or equivalent is desired. Professional experience in the field or a related area is helpful. Experience with Windows server and client operating systems, Microsoft Office, and experience with a variety of systems is helpful.

Thomas offers a competitive benefits package to include:

Medical insurance, dental insurance, life insurance, disability insurance, 6% 403(b) matching plan, paid vacation, paid sick leave, thirteen paid holidays, on-site gym, meal discounts and free tuition for employees, spouse and dependent children.

Interested applicants should submit a cover letter, resume and names of three professional references. Please include an email address on your application materials.

Thomas College is an equal opportunity employer.

Thomas College's mission is to prepare students for success in their personal and professional lives, and for leadership and service in their communities.