IT Support Specialist- Toledo, OH
Toledo,Ohio,United Statesthyssenkrupp Supply Chain Services NA, Inc.
LocationToledoPeriodPermanentContractFull TimeStatusLaufende RekrutierungJob ID0_GFT_US00720
We are currently seeking an IT Support Specialist to be based out of the Toledo, OH or surrounding areas. This person would provide highly responsive and effective frontline IT support within our warehouse location and as needed within local customer facilities.The key responsibilities of the IT Support Specialist position include, but are not limited to the following:
Provide on site IT support for our internal and 3rd party application systems including those that support product sequencing, our Warehouse Management Systems and EDI support.
Track Help Desk issues to identify trends and develop solutions that will resolve root causes of common issues including general network connectivity, printer and barcode scanner issues.
Work with the Operations Team for the facility as needed to support daily IT needs including customer interface.
Responsible for administering backup of servers
Maintain IT equipment to keep in good working order by scheduling or repairing equipment, sending for warranty repairs and replacements and assuring proper inventory levels of equipment at all times.
Troubleshoot and support barcode scanners, general network issues, printer problems.
Performs maintenance and upgrades to the technology infrastructure as needed or directed.
Organizing and maintaining IT hardware - set up of new work stations / terminals and wiring.
Build, maintain and monitor production servers.
Other duties as assigned.
Previous experience providing IT Support within an industrial environment.
Solid experience and knowledge of Microsoft PC applications, PC hardware and software support and general networking technologies.
Ability to troubleshoot and resolve majority of issues without assistance.
Strong interpersonal skills and customer focused.
Ability to maintain multiple priorities in a fast paced environment.
Flexibility in schedule by being available to serve on an "on-call" schedule by carrying company-provided cell phone.
Associate Degree in Information Technology or equivalent with minimum of two years hands on related experience in desktop applications.
Experience with Windows database /terminal/citrix servers and barcode scanners.
Prior exposure within a high volume production facility with error proofing software systems.
Automotive production or Supply Chain related and familiarity with JIT or Broadcast Delivery systems.
Our offer to you
Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.
Training and continuing developement options. Help to grow alongside with us, in personality and profession.
Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds.
Work environment that provides freedom, new opportunities and enables to try new solutions without fear of failure.
Safety at work & Healthcare
Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.
Security for the future
Financial security for your individual retirement plan.
We are looking forward to your application
We work together closely and respect each other, for over 200 years. If that is just as important to you as it is to us, apply now!
thyssenkrupp Supply Chain Services NA, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.
We are thyssenkrupp!At thyssenkrupp we have more than 158,000 employees in 79 countries and annual sales of 41,5 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.