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IT Support

Expired Job

Robert Half Technology San Francisco , CA 94111

Posted 2 months ago

You might be right for Robert Half Technology's new job opening, if you are a Level 1 Desktop Support Technician with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This job is for Insurance industry candidates. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is a long-term opportunity in nature and is based in the San Francisco, CA. Key responsibilities: - Rectify computer problems, and suggest appropriate action/solutions

  • Deliver computer desktop support in accordance with established policies and procedures

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities - hardware repairs with the appropriate vendors

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Meet regularly and effectively with ticket submitters

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems To apply, please email your resume directly to:

Requirements

  • Command of MS Windows 10 - Solid understanding of Mac OS - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • 2+ years of desktop support or other related experience To apply, please email your resume directly to:

Employment Type: Consulting


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IT Support

Expired Job

Robert Half Technology