Pyramid Heating & Cooling is looking for an IT Support Assistant with the ability to resolve technical problems across multiple departments, assist the IT Manager as necessary and act as a support in the implementation of a new server. Qualified candidates will have technical knowledge and thrive in a fast-paced work environment!
Work Hours: Monday
Pay: $22-24/hr, DOE
Primary Job Function: Assists with the support and maintenance of company technology resources and services under direction of the IT Manager. Supports the company's computer systems, installs and configures hardware and software, and solves technical problems. Updates supervisor on status of projects or technical issues encountered.
Why work at Pyramid Heating & Cooling?!
100% employer paid Medical, Dental, Vision and Life Insurance!!
Paid Time Off (up to 80 hours in the first year!)
6 Paid Holidays
401k + Employer Match
Up to 8 hours of PTO awarded for community service
100% employer paid short-term and long-term disability
Employee discount at cost + 15% for HVAC parts, filters, and services
Employer paid education and training
Career growth opportunities!
Proven working knowledge or experience in installing, configuring and troubleshooting computer systems
Good knowledge of IT operating systems and software especially Windows, Microsoft Office and mobile devices especially Android.
Hands on experience of installing IT hardware and software
Analytical and problem-solving abilities and a technical, logical thought process
Able to read and understand technical manuals and procedural documentation
Strong written and oral communications skills
A sense of urgency and a commitment to timely completion of projects. Keen attention to detail along with a commitment to quality and confidentiality.
Strong customer-service orientation
Strongly Preferred Qualifications:
Prior experience with providing workstation support
Post-secondary technical training in Information Technology, Computer Science, or equivalent related work experience.
Pyramid Heating Cooling