IT Student Assistant

Position Title IT Student Assistant Posting Number STU249 VP Area VP for Info Technology Division Information Technology Division Department Information Technology Dept Location Reaud Admin Building Room 222 Student Supervisor Jamie Turner Work Study Required? Yes Job Duties

Position Responsibilities:

IT Service Counter is seeking students to work at the 1st Floor counter. We are looking for intelligent, amicable, and passionate individuals who are adept at problem solving and troubleshooting technology, with a working knowledge of computers, printers, monitor hookups, software and hardware installations. Assist with LamarID PIN resets, LEA password changes, email setup, LEA2Step/DUO Mobile setup and wireless connections on all devices. Assist Students with computer use on lab computers. Ability to guide students on how to print to the lab printers. Ability to install toner, maintenance kits and paper to the lab printers. Ability to diagnose and fix paper jams for lab printers. Provide accurate information to customers regarding request for information or service.

IT Client Computing is seeking students that can provides technical support to students, faculty, staff, and administrators. Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for customers but may also include answering phone calls and emails. Must be able to assist with the setup of printers, webcams, document scanners, office phones, IT equipment moves, and other duties as assigned by a supervisor.

IT Inventory Management is seeking students to assist with the yearly PC Refresh, which is replacing outdated computers with the latest computers for the campus. Also, will be assisting with the IT inventory that is reported on yearly. The student will help with maintaining current inventory levels and perform physical counts of the inventory.

IT Database Services is seeking students to assist with creating and maintaining database structures in a development environment. Modifying and optimizing databases according to your supervisor.

Minimum Qualifications

Minimum Qualifications

• Matriculated student pursuing a minimum of 12 credits at Lamar University in a degree program with no less than 2 years left until graduation.

• Experience with modern Operating Systems (Windows, OS X) and modern Cloud Services.

Key Competencies:

• Works Independently

• Trustworthy

• Strong interpersonal skills

• Excellent Oral and Written Skills

• Highly motivated and enthusiastic about technology

• Ability to work in a fast-paced environment and self-regulating, with minimum supervision

• Excellent organizational skills, paying close attention to detail, accountability, and reliability in meeting deadlines and requirements.

• Work Study preferred.

Physical Requirements

Ability to lift 50 pounds.

Certifications Required

N/A

Work Hours Max of 20 hours per week - will work around class schedule. We offer flexible scheduling during the semester and continued employment throughout summer and winter breaks. Mandatory evenings and Saturdays and Sundays for Service Counter. Job Conditions

Ability to work in hot/cold and/or outside environments for limited time.

Additional Instructions for Applicants

Please upload Financial Aid Awards letter for work study. Please upload your class schedule and available hours to work.

EEO Statement

Lamar University is An Equal Opportunity Employer

Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.