The Strategic Solution Manager is combines both a project management and business analyst role into one and is responsible for improving and enabling new business processes that can either be technology based on the SAP S/4 HANA platform or purely process based without any changes to technology. The Strategic Solution Manager manages internal relationships with the Chobani R&D, Corporate Quality, Manufacturing and Engineering business partners.
The responsibilities of this position include:
The SSM plays a vital role in defining and rolling out the enterprise processes for Chobani's make-to-stock value stream. Together with business subject matter experts and the technical consulting teams, the SSM is expected to:
Develop a deep understanding of Chobani's new enterprise wide processes and underlying technology
Identify & gather business requirements
Identify Gaps & pain points
Support solution documentation using SAP Solution Manager
Identify and escalate issues & risks
Support data validation and corrections
Support test planning & prep (scripts & data)
Participate in testing (test, log defects, correct scripts)
Train Super Users
Liaise with the Organizational Change Management Team
Support the development of Standard Operating Procedures (SOP)
Train business users
Support cut-over planning and preparation
Support the hyper-care initiative after go live
Manage change requests & incidents to address hyper-care issues
After Go Live, the SSM is expected to:
Continue to develop a deep understanding of SAP S/4 Capabilities and how they can improve on Chobani's new Enterprise wide processes
Act as a primary point of contact to address changes and enhancements to the business processes and SAP Eco-System, upon the request of key stakeholders in R&D, Manufacturing and Engineering
Champion and execute business requirements escalation with Chobani business teams
Articulate and champion the business requirements to the development, testing, training and organizational change teams, using methodology documents to convey the information
The requirements of this position include:
Bachelor's Degree in Computer Science, Information Systems or Associates Degree in Computer Science with 5 years appropriate work experience at minimum required
6 years of working experience, addressing two or more of the following areas:
Supply Chain Finance
3-5 years ERP systems experience (MRP, Production, Product Costing) in either a business user or IT functional support role
Industry Certifications, such as or comparable to PMI-PMP, APICS-CPIM or APICS-CSCP strongly preferred
Experience working R&D, Manufacturing and Engineering business partners is strongly preferred
Excellent presentation skills and the ability to prepare and summarize information for decision makers is required
Strong verbal and written communication skills are required
Strong attention to detail
Ability to collaborate with multiple teams effectively
Other duties as assigned
Travel 75% - 100% during the implementation stages of the project. The position will be associated to the Chobani SoHo office or the Twin Falls Plant location. For the duration of the ERP project (go live is slated for Q4 2019) the position requires 100% travel to both the Norwich NY and Twin Falls ID locations
Since our founding 10 years ago, we've always been a different kind of company. After moving to New York from his native Turkey, our CEO Hamdi Ulukaya found that in America, yogurt just wasn't as delicious or widely available as it was back home. He thought everyone deserved better options, so he set about making delicious, nutritious, natural, and accessible Greek Yogurt right here in the U.S.
Our mission since day one has been to provide better food to more people. And now as the No. 1-selling Greek Yogurt brand in America and the second largest overall yogurt manufacturer, we believe every food maker has a responsibility to provide people with better options, which is why we're so proud of the way our food is made.
Our food philosophy of crafting quality products with simple ingredients is what makes Chobani a different kind of yogurt. Our belief that business done right has the ability to change lives and strengthen communities is what makes Chobani a different kind of company. From the way we source our ingredients to how we treat our employees, Chobani strives to make universal wellness happen sooner with everything we do. Certified as a Great Place to Work for the last two years, our culture is built on shared passion, dedication, and a commitment to doing what is right. Together, the Chobani family has created something unlike what any company has done before. The possibilities are endless.
Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state and local laws.