IT Specialist (System Administration)

Department Of The Interior Fort Wainwright , AK 99703

Posted 2 months ago

  • Duties




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This position is assigned to the NOC, Division of Information Resources Management. The duty location is Fort Wainwright, Alaska. Information about Fort Wainwright can be found at Fairbanks Chamber of Commerce.

We expect to fill one vacancy at this time; however, additional positions may be filled from this announcement if they become available.

Learn more about this agency


  • Develops standard operating procedures for a variety of IT hardware tasks or activities.

  • Modifies, adapts, and/or refines broader guidelines to resolve specific issues and problems; and identifies and researches trends and patterns.

  • Control current versions and future releases of hardware and applications software, and documenting the physical configuration of the systems.

  • Plans and coordinates product and equipment installation and lifecycle upgrades, overseeing and resolving administrative and other problems.

  • Maintains systems integrity and availability anticipating likely capacity or configuration problems and initiating corrective or preventive actions.

  • Diagnoses and recovers failed systems.

  • Consults with customers to identify priorities and best approaches for integrating systems administration requirements into daily operations.

  • Presents in writing or orally to audiences within and external to the organization, identifying priorities and barriers to project accomplishment.

Travel Required

Occasional travel

  • You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • Job family (Series)

2210 Information Technology Management

  • Requirements



Conditions of Employment

  • U.S. Citizenship is required.

  • Be sure to read the How to Apply and Required Documents Sections.

  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.

  • Direct Deposit Required.

  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.

  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.

  • May require a one year probationary period.


In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.

You must possess one (1) full year of specialized experience at or equivalent to the GS-11 level that is equivalent in difficulty and complexity as indicated by the following examples: Managing the installation and integration of systems and software updates or enhancements. Reviewing operating system, web server, database and other logs to ensure system availability. Managing application domains, web servers and internet architecture components. Resolve technical and administrative problems. Troubleshooting system issues. Provides advice and guidance to customers in both written and oral presentations.

  • AND -

In addition to the specialized experience you must include in your resume experience that demonstrates IT related experience in each of the 4-competencies listed below. The experience may be paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification).

1.Attention to Detail

  • Is thorough when performing work and conscientious about attending to detail.

2.Customer Service

  • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3.Oral Communication

  • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4.Problem Solving

  • Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the announcement.


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IT Specialist (System Administration)

Department Of The Interior